Social Business Team

Takashi Manabe

Senior Research Director, Software/Service Solutions, Data & Analytics, IDC Japan

Lewis Ward

Research Director, XR, Gaming, and Interactive 3D Software

Alejandro Florean

Vice President Consulting & Strategic Solutions, Latin America

Yoko Ono

Research Manager, Software & Services, Research, IDC Japan

Wayne Kurtzman

Research Vice President, Social, Communities and Collaboration

New Research


  • By: 

    • Alan Webber Loading
    • Chandana Gopal
    • Heather Hershey Loading
    • Daniel-Zoe Jimenez Loading
    • Wayne Kurtzman Loading
    • Shari Lava Loading
    • Gerry Murray Loading
    • Mickey North Rizza Loading
    • Aly Pinder Loading
    • David Wallace
    • Mary Wardley
    This IDC Market Perspective summarizes the key announcements from the Salesforce Dreamforce 2023 event and provides some analyst perspectives on the different announcements and innovations from Salesforce. "Salesforce is a significant provi...
  • By: 

    • Kenichi Kusano Loading
    • Yoko Ono Loading
    本調査レポートは、黎明期にある国内Web3市場においてWeb3に取り組む国内企業に対して実施したアンケート調査を基に、Web3に関するメリットや価値、将来性への期待、さらには活用に当たっての懸念事項などを分析している。また、Web3に関する今後の展望とITサプライヤーが取るべきアプローチも考察している。「Web3に対する企業の期待やアプローチが非常に多岐に渡る市場の黎明期においては、ITサプライヤーのアプローチとして、多面的にWeb3に関するビジネスに取り組むことも、ブロック...
  • By:  Alejandro Florean Loading

    Companies in Latin America are transitioning from conceiving digital transformation as a business initiative to considering digitalization strategies as a fundamental characteristic of the organization. This implies the intrinsic participat...
  • By:  Wayne Kurtzman Loading

    Cisco held their annual Webex One conference in Anaheim, California from October 24-26, 2023. Cisco announced a new AI strategy for Webex that will improve communication and collaboration with a focus on real-time communications for both au...
  • By: 

    • Amy Loomis, Ph.D. Loading
    • Zachary Chertok Loading
    • Meike Escherich Loading
    • Maureen Fleming Loading
    • Leonardo Freitas Loading
    • Mick Heys Loading
    • Kazuko Ichikawa
    • Shannon Kalvar Loading
    • Wayne Kurtzman Loading
    • Bill Latshaw Loading
    • Ramon T. Llamas Loading
    • Amy Machado Loading
    • Anu Mehta Loading
    • Alicia Mokwa Loading
    • Holly Muscolino Loading
    • Lily Phan
    • Andrea Siviero Loading
    • Gina Smith, PhD Loading
    • Erica Spinoni Loading
    This IDC study contains IDC analysts' future of work worldwide outlook for 2024 and the planning horizon for the next five years. The outlook is presented through the lens of the 10 predictions that make up, in IDC's view, the framework for...
  • By: 

    • Laurie Buczek Loading
    • Alan Webber Loading
    • Marci Maddox Loading
    • Wayne Kurtzman Loading
    • Daniel-Zoe Jimenez Loading
    • Sudhir Rajagopal Loading
    • Roger Beharry Lall Loading
    • Steve White Loading
    • David Wallace
    “Over the last decade and a half, the nature of marketing has evolved from the emergence of digital marketing to the rise of content marketing and now the digital experience era. Each major inflection point has necessitated the need for mar...
  • By: 

    • Mona Liddell Loading
    • Marc Strohlein
    • Daniel Saroff Loading
    • Alejandro Florean Loading
    • Serge Findling Loading
    • Marc Dowd Loading
    • David Clemente Loading
    • Franco Chiam Loading
    • Philip Carter Loading
    • Laurie Buczek Loading
    • Dr. Ron Babin Loading
    • Sue Troy
    • Yukiharu Yorifuji Loading
    • David Weldon Loading
    • Rick Villars Loading
    • Christopher Tozzi Loading
    • Go Suzuki Loading
    • Eric Samuel Loading
    • Kevin Prouty Loading
    • Tony Olvet Loading
    • Niel Nickolaisen Loading
    • Finn Li Loading
    • Sandra Ng Loading
    • Tracy Keeling
    This IDC study provides IDC's top 10 predictions for CIOs to have on their agenda in 2024."These predictions provide a strategic context that will enable CIOs to lead their organizations through a period of accelerated change and disruption...
  • By: 

    • Holly Muscolino Loading
    • Wayne Kurtzman Loading
    • Amy Machado Loading
    Box hosted its annual BoxWorks customer conference on October 11, 2023. The event was virtual, with live keynotes featuring Box executives, as well as individual breakout sessions on demand. The key theme of the event was “Unstructured Data...
  • By:  Lewis Ward Loading

    Microsoft closed its $68.7 billion acquisition of Activision Blizzard on October 13. While the deal greatly strengthens Microsoft's competitive position across the console, PC, and mobile gaming landscape, we'll also likely see some layoffs...
  • By:  Yoko Ono Loading

    This IDC Market Forecast summarizes the outlook for the Japan carrier multi-access edge cloud (MEC) services market and forecasts the market size from 2023 to 2027.Although the development of the carrier MEC market is basically left to mark...

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