Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research




By: 
Supriya Deka
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Daniel-Zoe Jimenez
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This IDC Survey Spotlight examines data analytics, artificial intelligence (AI), and machine learning (ML) technologies investment priorities of small and medium-sized businesses (SMBs) in the Asia/Pacific (including Japan) (APJ) region. Da...
By: 
Supriya Deka
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Daniel-Zoe Jimenez
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This IDC Market Perspective sheds light on how Asia/Pacific small and medium-sized businesses (SMBs) are adopting digital commerce and their initiatives to shift to digital commerce, their future technology investment plans, and how technol...
By: 
Seng Keong Low
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Daniel-Zoe Jimenez
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This IDC Market Perspective presents a high-level prediction and recommendations for technology vendors looking to supply telemedicine DNBs in the post-COVID-19 world. The COVID-19 pandemic accelerated the adoption of telemedicine by at lea...
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    2021-2022 Asia/Pacific SMB Survey
    By:
    Daniel-Zoe Jimenez
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    Topics:
    Small and medium-sized business, Digital transformation

    Planned for CY2022 Q3 IDC Survey Tech Supplier

    IDC MarketGlance: Sentiment measurement technologies
    By:
    Daniel-Zoe Jimenez
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    Lawrence Cheok
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    Topics:
    Digital transformation, Future of customer experience

    Planned for CY2022 Q3 Market Perspective Tech Supplier

    IDC Perspective: How does CX Approaches Impact Types of CX Technology Investments?
    By:
    Lawrence Cheok
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    Daniel-Zoe Jimenez
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    Topics:
    Digital transformation, Future of customer experience

    Planned for CY2022 Q3 IDC Perspective Tech Buyer


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