Heather Hershey
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On August 5, 2024, the U.S. government ruled that Google engaged in illegal monopolistic behavior to maintain its dominance of internet search. This may be a much broader signal that the "wild west" days of Big Tech may be coming to an end....
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Oracle and Shopify have announced a strategic partnership aimed at improving data management and delivering enhanced commerce experiences for business-to-consumer (B2C) and direct-to-consumer (DTC) companies. This collaboration integrates O...
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The B2B environment is undergoing a rapid convergence of technology, enterprise, and software, disrupting traditional roles of partners, vendors, and customers. The connected, complex processes of revenue life-cycle management (RLM) may nee...
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This IDC Market Presentation provides an executive summary of the worldwide findings from IDC's 2024 CX Path program.IDC's 2024 CX Path program polled 2,500 respondents across 5 continents and 12 countries to collect information on CX appli...
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This IDC Survey Spotlight highlights the results of IDC's 2024 CX Path Survey. Configure price quote (CPQ) solutions are predominantly delivered as software-as-a-service (SaaS) products, often resulting in significant vendor lock-in due to ...
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This IDC Survey Spotlight highlights results from 2024 IDC CX Path Survey. The overwhelming majority of product experience professionals crave technology that empowers them to craft holistic top-to-bottom products and product experiences wi...
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CRM Applications Market Shares 2023
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CX Path - Vendor Ratings Report 2024
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Future of Commerce: Trends Shaping Digital Commerce 2024
More results for Planned Research