This IDC PeerScape outlines three practices to enhance sales efficiency and improve the customer experience in the aerospace industry:Leverage industry-specific marketplaces to enhance transparency, sales efficiency and CXUse extended reali...
This IDC Market Note discusses the recently announced partnership between Siemens and Salesforce to integrate functionalities of their respective product life-cycle management (PLM) and customer relationship management (CRM) systems to driv...
This IDC Perspective analyzes how key transformative trends in manufacturing are shaping digital commerce and customer experience (CX) priorities. "In a rapidly changing market driven by technological advancements and evolving customer expe...
Customer Experience Transformation in the Agricultural Equipment Sector
How Digital Commerce Promotes Sustainability in Manufacturing?
IDC PeerScape: Practices for Immersive CX in Manufacturing
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