Mark Casidsid
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This IDC Survey Spotlight outlines the key business motivations driving global manufacturers' investments in AI/GenAI to support customer experience initiatives. The presentation contains data from IDC's January 2024 Future Enterprise Resil...
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This IDC PeerScape outlines three practices to enhance sales efficiency and improve the customer experience in the aerospace industry:Leverage industry-specific marketplaces to enhance transparency, sales efficiency and CXUse extended reali...
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This IDC Market Note discusses the recently announced partnership between Siemens and Salesforce to integrate functionalities of their respective product life-cycle management (PLM) and customer relationship management (CRM) systems to driv...
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Customer Experience Transformation in the Agricultural Equipment Sector
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Data spaces in manufacturing
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How Digital Commerce Promotes Sustainability in Manufacturing?
More results for Planned Research