Analyst Location
United States
Aly Pinder
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The IFS acquisition of Falkonry Inc. demonstrates the increasing importance of artificial intelligence (AI) software and machine learning models to today's enterprise. To handle and organize increasing amounts of data generated across a typ...
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Building automation and energy management specialist Schneider Electric hosted its Innovation Day in Andover, Massachusetts, on May 23 with a theme of "Delivering Net Zero Buildings" through a combination of software, technology, and servic...
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The connected world is both smarter and more complex as digital technologies and advancements still rely on physical, finite resources. When something breaks or an asset within a facility fails, issue resolution requires field service, main...
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This IDC study uses the IDC MarketScape model to provide an assessment of technology vendors participating in field service management."The field service operation has become a critical aspect of the value being delivered to customers and o...
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This IDC study uses the IDC MarketScape model to provide an assessment of technology vendors participating in service parts planning."The ability to resolve an asset or equipment issue often depends on having the right service parts at the ...
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本IDC市场演示报告展示了2023年4月开展的CIO快速调查中的关键发现，并重点介绍了IDC分析师团队对这些调查发现的分析和洞察。本次调查访问了来自北美、西欧、中东、非洲以及亚太地区的82名CIO受访者。本次调查重点调查客户体验（CX），了解谁在推动和投资CX项目，以及CX技术投资的优先顺序，并深入了解企业从客户数据中获得的方法和价值。
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Closed Loop Service Innovation Drives Customer Value
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IDC FutureScape: Worldwide Future of Customer Experience 2024 Predictions
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IDC FutureScape: Worldwide Manufacturing Product and Services Innovation 2024 Predictions
More results for Planned Research