Aly Pinder

IDC
Analysts
Current: Aly Pinder

Aly Pinder

Program Director, Service Innovation & Connected Products

IDC Links
Analyst Research

OverIT Spun Out from Engineering Group to Focus on the FSM Market

Sep 2021 | IDC Link | Doc # lcUS48268621

By: Aly PinderProgram Director, Service Innovation & Connected Products, Gaurav VermaResearch Manager, IDC Energy Insights

OverIT, an Italian-headquartered global field service management (FSM) software vendor, announced its spin-off from the Engineering Group by Bain Capital and Neuberger Berman on September 16, 2021. The company founded in 2000, also announce...
IFS Doubles Down on Enterprise Service Management with Axios Systems

Mar 2021 | IDC Link | Doc # lcUS47567121

By: Juliana BeauvaisResearch Manager, Enterprise Applications, Aly PinderProgram Director, Service Innovation & Connected Products, Mickey North RizzaProgram Vice President, Enterprise Applications and Digital Commerce

IFS announced it has entered an agreement to acquire Axios Systems, an IT service management (ITSM) and IT operations management (ITOM) software vendor based in the United Kingdom. IFS is positioning Axios Systems as an enterprise service m...
Esri User Conference 2020: Interconnected No Matter the Location

Jul 2020 | IDC Link | Doc # lcUS46729920

By: Aly PinderProgram Director, Service Innovation & Connected Products, Lynne SchneiderResearch Director, Data as a Service & Location and Geospatial Intelligence

Location intelligence has never had a more prominent role in public discourse and enterprise analytics, and the 2020 Esri User Conference was full of examples that further the understanding of how sense of place can enable new insights. Wit...

IDC MaturityScape: Field Service Management in Manufacturing 1.0

Sep 2021 | IDC MaturityScape | Doc # US44957320

By: Aly PinderProgram Director, Service Innovation & Connected Products

This IDC study describes the IDC MaturityScape for FSM within the manufacturing industry. IDC developed the FSM maturity model to aid manufacturers define and assess their current field service operations, processes, and capabilities in del...
PTC Acquires Servizzio: Service Parts Planning Best Practices and Industry Consulting

Sep 2021 | Market Note | Doc # US48195321

By: Aly PinderProgram Director, Service Innovation & Connected Products

This IDC Market Note highlights the recent acquisition of Servizzio by PTC on July 14, 2021, extending its capabilities in service parts management to include training and consulting services.
IDC's Worldwide Digital Transformation Use Case Taxonomy, 2021: Facility Management

Sep 2021 | Taxonomy | Doc # US48185521

By: Juliana BeauvaisResearch Manager, Enterprise Applications, Aly PinderProgram Director, Service Innovation & Connected Products, John VillaliResearch Director, IDC Energy Insights, Reid PaquinResearch Director

This IDC study presents IDC's third iteration of digital transformation use case taxonomy for facility management. It includes descriptions of the strategic priority, programs, and use cases for this horizontal function."Even with some shif...

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Analyst Location

United States

Team member of

IDC Manufacturing Insights

Aly Pinder

IDC Links

Analyst Research

OverIT Spun Out from Engineering Group to Focus on the FSM Market

IFS Doubles Down on Enterprise Service Management with Axios Systems

Esri User Conference 2020: Interconnected No Matter the Location

IDC MaturityScape: Field Service Management in Manufacturing 1.0

PTC Acquires Servizzio: Service Parts Planning Best Practices and Industry Consulting

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2021: Facility Management

Analyst Location

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