This IDC Survey Spotlight explores the profitability opportunity in service and support for manufacturers. Data comes from IDC's 2021 Product and Service Innovation Survey.
This IDC Perspective explores how a shift in the service experience to be more remote can provide different types of value to customers. This document also highlights how digital transformation initiatives can help organizations prioritize ...
Cloud Impact in Aerospace and Defense: The Role of Cloud Applications in Digital Transformation
This IDC Survey Spotlight highlights the impact, challenges, and benefits of cloud applications and platforms for aerospace and defense manufacturers. Data comes from IDC's CloudPath 2021 Survey.
AI-Driven Field Service Closes the Divide between the Reactive and Autonomous Support
EOVC 2022 DX Use Case Taxonomy
IDC Market Glance: A&D DX
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