Analyst Location

United States



Coverage



Regions

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division




  • IDC SaaS Path: Vendor Ratings Report, 2024 — Customer Satisfaction Direct from the Mind of the Buyer

    $40,000.00  Purchase IDC SaaS Path: Vendor Ratings Report, 2024 — Customer Satisfaction Direct from the Mind of the Buyer

    By: 

    • Nadia Ballard
    • Frank Della Rosa
    • Eric Newmark
    • Mickey North Rizza
    • Simon Ellis
    • Sam Halwani
    • Zachary Chertok
    • Heather Herbst
    • Patrick Reymann
    • Kevin Permenter
    • Mark Thomason
    • Jordan Steele
    • Alicia Mokwa
    • John Snow
    • Brian O'Rourke
    This IDC Market Presentation provides application and professional services vendor ratings by 23 application areas from IDC's 2024 SaaS Path Survey.The survey polled 2,875 organizations across 5 continents and 11 countries to collect inform...

    Jun 2024 | Doc #US51135124 | Market Presentation

  • CX Path 2024: Banner Books for Contact Center and Customer Service, VOC, CX Orchestration, Customer Engagement and Communications, CDPs, Customer/Product Analytics, and Aftermarket Service Operations

    $40,000.00  Purchase CX Path 2024: Banner Books for Contact Center and Customer Service, VOC, CX Orchestration, Customer Engagement and Communications, CDPs, Customer/Product Analytics, and Aftermarket Service Operations

    By: 

    • Eric Newmark
    • Aly Pinder
    • Marci Maddox
    • Lou Reinemann
    • Gerry Murray
    • Roger Beharry Lall
    • Heather Hershey
    • Sudhir Rajagopal
    • Michelle Morgan
    • Mary Wardley
    • Nadia Ballard
    These IDC Pivot Table banner books provide data for IDC's CX Path 2024 program, including 7 of the 13 application categories: contact center and customer service, voice of the customer (VOC), customer experience (CX) orchestration, customer...

    Jun 2024 | Doc #US52319124 | Pivot Table

  • CX Path 2024: Worldwide Banner Book

    $40,000.00  Purchase CX Path 2024: Worldwide Banner Book

    By: 

    • Marci Maddox
    • Eric Newmark
    • Aly Pinder
    • Heather Hershey
    • Gerry Murray
    • Roger Beharry Lall
    • Lou Reinemann
    • Sudhir Rajagopal
    • Michelle Morgan
    • Nadia Ballard
    This IDC Pivot Table banner book provides the complete data set for IDC's CX Path 2024 program, including the 13 application categories: advertising, marketing, sales, digital commerce, CPQ, PIM/PXM, contact center and customer service, voi...

    Jun 2024 | Doc #US52319224 | Pivot Table

More results   for Analyst Research

  • CX Path - Executive Summary 2024

    By:

    • Eric Newmark
    • Nadia Ballard
    • Lou Reinemann
    • Mickey North Rizza
    • Michelle Morgan
    • Aly Pinder
    • Heather Hershey
    • Marci Maddox
    • Mary Wardley
    • Sudhir Rajagopal
    • Simo Balghannou
    • Roger Beharry Lall
    • Gerry Murray

    Products:

    CX Path

    Topics:

    Software

    Planned for CY2024 Q3 Market Presentation Tech Supplier

  • CX Path - Vendor Ratings Report 2024

    By:

    • Nadia Ballard
    • Eric Newmark

    Products:

    CX Path

    Topics:

    Software

    Planned for CY2024 Q3 Market Presentation Tech Supplier

  • Industry Tech Path - Executive Summary 2024

    By:

    • Eric Newmark
    • Mickey North Rizza
    • Frank Della Rosa
    • Nadia Ballard

    Products:

    Industry Tech Path

    Topics:

    Small and medium-sized business

    Planned for CY2024 Q3 Market Presentation Tech Supplier


More results   for Planned Research

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