Analyst Location
United States
Coverage
Regions
Michelle Morgan
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Salesforce announced on August 22, 2024, another advancement in the realm of sales with its introduction of two fully autonomous AI sales agents: Einstein Sales Development Rep (SDR) and Einstein Sales Coach. These agents, built on Salesfor...
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Salesloft, the sales engagement and revenue workflow platform founded in 2011, announced its acquisition of Drift, a buyer experience and conversational AI company, to support the buyer journey more holistically. This acquisition is another...
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The sales landscape has become increasingly intricate for B2B professionals, and the need for productivity tools has never been greater. With the launch of ZoomInfo Copilot, ZoomInfo helps companies unify their go-to-market data, including ...
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This IDC Perspective highlights the significance of nonmonetary incentives in motivating sales reps, emphasizing their role in fostering long-term engagement, building a positive workplace culture, aligning with intrinsic motivations, and e...
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This IDC Market Presentation provides application vendor ratings by 13 application areas from IDC's 2024 CX Path Survey. IDC's 2024 CX Path program polled 2,500 respondents across 5 continents and 12 countries to collect information on CX a...
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This IDC Market Analysis Perspective presents an overview of the market for sales force productivity and management software, the competitive landscape, buyer perspectives, a future view of the market, and advice for technology suppliers.
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IDC FutureScape: Worldwide B2B Sales Leadership 2025 Predictions
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IDC MarketScape: Worldwide Sales Performance Management Platforms 2024 Vendor Assessment
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IDC Perspective: Revisiting Sales Methodology in the AI Era
More results for Planned Research