Sudhir Rajagopal

Research Director, Future of Customer Experience




By: 
Sudhir Rajagopal
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This IDC Tech Buyer Presentation explores what capabilities and investments drive predictable customer communication and engagement. Findings are based on primary research insights from IDC's Future of Customer Experience Survey conducted i...
By: 
Gerry Murray
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Alan Webber
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Marci Maddox
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Douglas Hayward
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Roger Beharry Lall
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David Wallace
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Sudhir Rajagopal
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This IDC Market Perspective discusses about the Summit 2023 that Adobe held in Las Vegas in the week of March 20, in person for the first time in three years with more than 10,000 attendees, 170 partner companies, and 500 speakers. The main...
By: 
Sudhir Rajagopal
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This IDC Tech Buyer Presentation explores what capabilities and investments drive trusted customer outcomes. Findings are based on primary research insights from IDC's Future of Customer Experience Survey conducted in September 2022. Custom...
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    FERS Survey (FoCX) - June 2023
    By:
    Sudhir Rajagopal
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    Topics:
    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2023 Q2 IDC Survey Spotlight Tech Supplier

    Factors to optimize revenue return from CX investments
    By:
    Sudhir Rajagopal
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    Topics:
    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2023 Q2 Market Perspective Tech Supplier

    Future of CX: FERS W9 Spotlight - Experiential factors impact purchase decisions
    By:
    Sudhir Rajagopal
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    Topics:
    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2023 Q2 IDC Survey Spotlight Tech Supplier


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Analyst Location

United States



Coverage

Digital transformation strategies



Regions

North America