Analyst Location
United States
Coverage
- Cloud services
- Big data analytics and discovery
- Digital transformation
- Omni-experience transformation
- Cognitive/artificial intelligence
Regions
Social Media
Marci Maddox
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Acquia, an open source digital experience platform, announced it has signed a definitive agreement to acquire the Monsido platform, a website accessibility and optimization solution from CivicPlus for monitoring and addressing website acces...
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OpenText hosted its annual customer conference, OpenText World 2023, in Las Vegas, Nevada on October 10–12, 2023, with a key announcement of its new artificial intelligence (AI) solution set — OpenText Aviator. The event included luminary s...
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The Hyland CommunityLIVE event, running from September 11-15, left no doubt of the COVID-19 pandemic's global disruption of business processes, positioning digitization at the center of modernizing operations. CommunityLIVE brought together...
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本IDC PeerScape介绍了利用GenAI重塑CX的三种实践。“GenAI非常强大，但它是新兴事物，而客户是一项宝贵资产。睿智的领导者会把精力集中在POC上，它既能实现ROI，又能将风险降至最低，同时还能为未来更亲密的客户互动指明方向。”——IDC CIO/CXO信息科技智库服务助理研究顾问Stanley B. Gibson表示。
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This IDC Tech Buyer Presentation provides a generative AI (GenAI) use case taxonomy for the marketing function. Many organizations are testing and exploring the impact of GenAI on the art and science of practicing marketing. IDC has develop...
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IDC Innovators are emerging vendors with revenue of less than $100 million that have demonstrated success in either a growing technology segment or an innovative new technology approach — or both. This IDC Innovators study profiles BlueRush...
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AI and Accessibility: New possibilities for the Future of Work
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Future of Customer Experience impacts on Persuasive Content
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GenAI Awareness, Readiness & Commitment: 2024 Outlook GenAI Plans and Implications for External Services Providers, AI-ready Infrastructure, AI Platforms, and GenAI Applications
More results for Planned Research