Analyst Location

United States



Coverage

Software



Regions

Mary Wardley

Program Vice President, Customer Care and CRM




More results   for Analyst Research
  • Cloud Contact Center Vendor Profile - Genesys

    By:

    Mary Wardley Loading

    Topics:

    Software, Applications, Social business, COVID-19

    Planned for CY2023 Q3 Vendor Profile Tech Supplier

  • Contact Center Metrics Survey - The Outlook on Cloud

    By:

    Mary Wardley Loading

    Topics:

    Software, Applications, Social business, COVID-19

    Planned for CY2023 Q3 IDC Survey Tech Supplier

  • Customer Service Wellness

    By:

    Mary Wardley Loading

    Topics:

    Big data, Cloud services, Big data infrastructure, Enterprise mobility, Cloud computing, Mobility, Technology buyer, Leadership transformation, Omni-experience transformation, Information transformation, Operating model transformation, WorkSource transformation

    Planned for CY2023 Q3 IDC Perspective Tech Buyer


More results   for Planned Research