Analyst Location
United States
Coverage
Regions
Denise Lund
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At Cisco WebexOne 2024, Cisco introduced its comprehensive and thoughtful strategy aimed at driving improved customer and employee outcomes in what it terms a new era of productivity where "experience matters." Cisco's focus is on three key...
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At Zoomtopia 2024, Zoom highlighted the advancements in its Zoom AI Companion 2.0, firmly establishing its AI platform benefits across its Workplace and Contact Center experiences. Zoom also announced tailored Zoom Workplace offerings for h...
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RingCentral announced the availability of its POTS line replacement solution as an add-on to its RingEX UC&C solution. The August 2024 press release included details about the POTS replacement's technical capabilities, but most importan...
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This IDC study analyzes the U.S. business wireline telecommunications services market. In addition to presenting key trends, the study forecasts business wireline voice and data services revenue through 2028."U.S. business wireline telecom ...
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This IDC Survey document captures some of the key insights from IDC's Cloud Communications and Datacenter Services Survey, conducted in August 2024 among 427 businesses across 5 countries (the United States, the United Kingdom, Australia, B...
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This IDC Survey document captures some of the key insights from IDC's Cloud Communications and Datacenter Services Survey, conducted in August 2024 among 427 businesses across 5 countries (the United States, the United Kingdom, Australia, B...
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AI in UCaaS Gives Service Providers a Way to Differentiate
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Competitive Landscape Insights: The Hybrid, On Prem, Cloud-based UC&C Opportunity
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GenAI in UC&C for Employee and Customer Engagement: Use Cases
More results for Planned Research