Denise Lund

IDC
Analysts
Current: Denise Lund

Denise Lund

Research Director, WW Telecom and Unified Communications

IDC Links
Analyst Research

Zoomtopia 2021: Zoom Expands its Vision; Creates its Own Lane

Sep 2021 | IDC Link | Doc # lcUS48237121

By: Wayne KurtzmanResearch Director, Social and Collaboration, Denise LundResearch Director, WW Telecom and Unified Communications

Zoom Video Communications (NASDAQ: ZM) announced details around its vision at their virtual Zoomtopia event on September 13-14, 2021. Zoom's new additions expands its vision and includes, in part, a more sophisticated events platform, messa...
Lumen Divests Operations in Latin America and 20 States in the United States

Aug 2021 | IDC Link | Doc # lcUS48165621

By: Courtney MunroeResearch Vice President, Worldwide Telecommunications Research, Denise LundResearch Director, WW Telecom and Unified Communications, Jason BlackwellResearch Director, Consumer Multiplay and SMB Services, Diego AnesiniProgram Director, Enterprise and Telecom Infrastructure Solutions, Latin America, Ghassan AbdoResearch VP, WW Telecom , Virtualization & CDN

Over the past two weeks, Lumen announced the divestment of a significant portion of its local operations in the United States, as well as its Latin American assets acquired in the Level 3 acquisition, which closed in November 2017. These an...
Zoom to Acquire Five9; Expands to Contact Center

Jul 2021 | IDC Link | Doc # lcUS48094621

By: Wayne KurtzmanResearch Director, Social and Collaboration, Mary WardleyProgram Vice President, Customer Care and CRM, Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Oru MohiuddinResearch Manager, Denise LundResearch Director, WW Telecom and Unified Communications

Zoom Video Communications Inc. (NASDAQ: ZM) announced it has entered into a definitive agreement to acquire Five9 Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, in an all-stock transaction valued at approxi...

More results

Market Analysis Perspective: Worldwide Unified Communications as a Service, 2021— Spotlight on Service Providers, Including OTT

Sep 2021 | Market Analysis Perspective | Doc # US48243521

By: Denise LundResearch Director, WW Telecom and Unified Communications

This IDC Market Analysis Perspective (MAP) features the worldwide unified communications as a service (UCaaS) market with a spotlight on service providers, including OTT. The presentation is designed to provide clients the opportunity to en...
Market Analysis Perspective: Worldwide Unified Communications and Collaboration, 2021

Sep 2021 | Market Analysis Perspective | Doc # US48217021

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Denise LundResearch Director, WW Telecom and Unified Communications

This IDC Market Analysis Perspective (MAP) features the worldwide unified communications and collaboration (UC&C) market. The presentation is designed to provide clients the opportunity to engage with IDC's communications analysts on th...
Bandwidth Duet for RingCentral Aims to Drive Quantity and Speed of Enterprise UCaaS Deployments

Sep 2021 | Market Note | Doc # US48165521

By: Denise LundResearch Director, WW Telecom and Unified Communications, Courtney MunroeResearch Vice President, Worldwide Telecommunications Research, Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

This IDC Market Note discusses the recent announcement from Bandwidth Inc. to deliver early access to Duet for RingCentral, its "Bring Your Own Carrier" (BYOC) SIP Trunking and E911 solution for RingCentral's Message Video Phone (MVP) platf...

More results

Analyst Location

United States

Denise Lund

IDC Links

Analyst Research

Zoomtopia 2021: Zoom Expands its Vision; Creates its Own Lane

Lumen Divests Operations in Latin America and 20 States in the United States

Zoom to Acquire Five9; Expands to Contact Center

Market Analysis Perspective: Worldwide Unified Communications as a Service, 2021— Spotlight on Service Providers, Including OTT

Market Analysis Perspective: Worldwide Unified Communications and Collaboration, 2021

Bandwidth Duet for RingCentral Aims to Drive Quantity and Speed of Enterprise UCaaS Deployments

Analyst Location

Coverage

Regions

Related Links

Team member of