Denise Lund

Research Director, WW Telecom and Unified Communications




By: 
Denise Lund
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Rich Costello
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This IDC study updates IDC's worldwide unified communications and collaboration (UC&C) research taxonomy to provide market definitions and a framework that IDC uses to track, segment, and forecast the worldwide UC&C market. This tax...
By: 
Denise Lund
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This IDC study examines the worldwide unified communications–as-a-service (UCaaS) service provider market for 2021–2026, with market growth forecasts by the United States versus the rest of the world. A five-year growth forecast for this ma...
By: 
Denise Lund
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Rich Costello
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This IDC Market Glance provides a high-level representative view of major unified communications and collaboration (UC&C) vendors and providers in each of the technology categories presented. UC&C solutions are designed to enhance w...
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    BYOC in the UCaaS Market
    By:
    Oru Mohiuddin
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    Denise Lund
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    Topics:
    Telecommunications, Cloud computing

    Planned for CY2022 Q2 Market Perspective Tech Supplier

    Business IP Phone Services: Service Provider Strategies & Drivers
    By:
    Denise Lund
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    Topics:
    Telecommunications, Cloud computing

    Planned for CY2022 Q2 Market Note Tech Supplier

    Cloud Communications Taxonomy, 2022
    By:
    Courtney Munroe
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    Denise Lund
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    Topics:
    Telecommunications, Cloud computing

    Planned for CY2022 Q2 Market Perspective Tech Supplier


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