Denise Lund
On December 6, Dialpad announced a market and brand shift with its announcement of the Dialpad Ai-Powered Customer Intelligence Platform, shifting its leading offer away from point solutions in voice, meetings, and contact center to a unifi...
T-Mobile for Business (TFB) leveraged its inaugural industry Analyst Summit to successfully articulate a cohesive, end-to-end strategy and product portfolio built through an extensive customer-centric engagement process to drive solutions t...
Zoom Perspectives Analyst Event: Zoom as a Collaboration Platform for "Completely Frictionless" Work
When you hear about Zoom, soon, videoconferencing may not be the first thing that comes to mind. Zoom (NASDAQ: ZM) held its annual hybrid Perspectives event for industry analysts in San Jose, California, from August 23 to August 25, 2022. "...
This IDC Survey Spotlight shows what devices employees use to access UC/UC&C solution functionality, by industry segment. This document contains data from IDC's 2022 U.S. Enterprise Communications Survey. This IDC Survey Spotlight revea...
This IDC Survey Spotlight discusses about who organizations consider to be their most likely provider type they are considering when they switch their primary UC/UC&C provider in the next two years. This document contains data from IDC'...
This IDC study contains IDC's future of connectedness predictions for 2023 through 2028. The outlook is presented through the lens of the 10 predictions that make up the framework for technology-related initiatives in the years ahead. This ...
Business IP Phone Services: Service Provider Strategies & Drivers
Five Key UC&C Trends in 2023
IDC MarketScape: Worldwide UCaaS Service Providers 2022 Vendor Assessment
More results
Analyst Location
United States
Coverage
Enterprise mobility, Unified communications and collaboration, Telecommunications