Dec 2020 | IDC Link | Doc # lcUS47171020
By:
Denise Lund
Research Director, WW Telecom and Unified Communications, Oru Mohiuddin
Research Manager
On December 2, 2020, RingCentral Inc. and Vodafone Business announced that they formed a strategic partnership to jointly create a co-branded unified communications-as-a-service (UCaaS) solution. Vodafone Business will sell the solution to ...
Jun 2020 | IDC Link | Doc # lcUS46552020
By:
Denise LundResearch Director, WW Telecom and Unified Communications, Carrie MacGillivray
Group Vice President & General Manager, WW Telecom, Mobility & IoT Research, Rich Costello
Senior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)
The launch of 8x8's enterprise-grade cloud voice solution for Microsoft Teams brings business-critical capabilities, such as contact center integration, analytics, and business app integrations. While the launch puts 8x8 squarely in a spot ...
Sep 2019 | IDC Link | Doc # lcUS45557919
By:
Larry Carvalho
Research Director, Platform as a Service, Denise LundResearch Director, WW Telecom and Unified Communications
Oracle kicked off the Oracle OpenWorld 2019 analyst summit showcasing customers building mission-critical applications using emerging technologies and how Oracle helps customers look at their problems in a holistic fashion. The focus of the...
Dec 2020 | Market Perspective | Doc # US47088620
By:
Denise LundResearch Director, WW Telecom and Unified Communications, Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Wayne Kurtzman
Research Director, Social and Collaboration
This IDC Market Perspective summarizes three major battlegrounds that have emerged in the increasingly competitive market among UCaaS providers with Direct Routing for Microsoft Teams solutions. IDC provides recommendations for each categor...
Dec 2020 | IDC Survey | Doc # US46938820
By:
Denise LundResearch Director, WW Telecom and Unified Communications
This IDC Survey provides a high-level summary of hosted VoIP/UCaaS solution adoption and buying criteria. It includes data from IDC's 2020 U.S. Enterprise Communications Services Survey.
Dec 2020 | IDC Survey | Doc # US46372820
By:
Denise LundResearch Director, WW Telecom and Unified Communications
This IDC Survey provides a high-level summary of unified communications and collaboration (UC&C) solution buying intentions and decision drivers. It includes data from IDC's 2020 U.S. Enterprise Communications Services Survey.
United States
Enterprise mobility, Unified communications and collaboration, Telecommunications