target audience: TECH SUPPLIER Publication date: Sep 2024 - Document type: Market Analysis Perspective - Doc Document number: # US52612424
Market Analysis Perspective: Worldwide Customer Service and Contact Center Applications, 2024
Content
- 25 slides
Get More
When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Related Links
Abstract
This IDC Market Analysis Perspective (MAP) presentation encapsulates IDC insights and data on technologies, industry dynamics, and trends influencing the segments within the customer service applications and contact center applications segments. Some form of this MAP presentation was delivered to clients on various dates in 2024. This MAP presentation was designed to give clients the opportunity to engage with IDC's analysts on the key issues impacting the current market as well as speculation on future market direction.