Enterprise Applications and Digital Commerce Team

Mickey North Rizza

Group Vice-President, Enterprise Software

Kevin Permenter

Research Director, Financial Applications

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

New Research


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    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Aly Pinder Loading
    • Douglas Hayward Loading
    • Mickey North Rizza Loading
    This IDC Tech Buyer Presentation provides an overview of the results from IDC's 2024 CX CSAT Awards.This award program recognizes the leading CX vendors in each customer experience market, across 13 markets, who receive the highest customer...
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    • Daniel-Zoe Jimenez Loading
    • Robert Parker Loading
    • Mickey North Rizza Loading
    • Bo Lykkegaard Loading
    SAP recently announced its 3Q24 results. All results discussed in the document will be non-IFRS, unless otherwise specified. In addition, all SAP numbers noted are in actual currency, with constant currency for changes year to year. The 3Q2...
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    • Rick Villars Loading
    • Meredith Whalen Loading
    • Sandra Ng Loading
    • Lapo Fioretti Loading
    • Amy Loomis, Ph.D. Loading
    • Mickey North Rizza Loading
    • Duncan Brown Loading
    • Nancy Gohring Loading
    • David Schubmehl Loading
    • Stewart Bond Loading
    • Neil Ward-Dutton Loading
    • Mary Johnston Turner Loading
    本IDC Tech Buyerプレゼンテーションでは、IDCが2024年夏にCIOフォーラム/ラウンドテーブルやテクノロジー業界のリーダーとの会議で行ったいくつかのプレゼンテーションから得た洞察を提供する。テクノロジーリーダーは、AI(Artificial Intelligence:人工知能)プロジェクトを本番環境にさらに展開する際の障壁と、ビジネス全体でAIをより効果的に導入するためにCIOが2025年の予算/計画プロセス中に設定すべき主要な優先事項に焦点を合わせた。過去1...
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    • Tony Olvet Loading
    • Amy Loomis, Ph.D. Loading
    • Mickey North Rizza Loading
    • Jerry Silva Loading
    • Leslie Hand Loading
    This IDC Perspective summarizes key announcements about Workday's unveiling of Illuminate, an AI-driven platform at the U.S. Rising conference, designed to enhance HR and finance operations by automating tasks, providing data-driven insight...
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    • Tom Zink Loading
    • Kevin Permenter Loading
    • Thomas Shuster Loading
    • Raymond Pucci Loading
    • Aaron Press Loading
    • Dr. Ashish Kakar Loading
    • Maria Adele Di Comite Loading
    This IDC Financial Insights FutureScape presents the top 10 predictions for the corporate banking industry."AI and blockchain will revolutionize corporate banking by the end of the decade, transforming loan management, trade finance, and ri...
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    • Ritu Jyoti Loading
    • Maureen Fleming Loading
    • Natalya Yezhkova Loading
    • Heather West, PhD Loading
    • Carol Sliwa Loading
    • Arnal Dayaratna Loading
    • Philip Bues Loading
    • Roger Beharry Lall Loading
    • Mona Liddell Loading
    • Michelle Morgan Loading
    • Mickey North Rizza Loading
    This IDC study presents the top 10 predictions for the worldwide generative AI (GenAI) market for 2025."The GenAI market, like the dot-com era, is experiencing significant market volatility, with rapid rises and falls in stock prices and va...
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    • Mickey North Rizza Loading
    • Kevin Permenter Loading
    • Bo Lykkegaard Loading
    • Daniel-Zoe Jimenez Loading
    • Zachary Chertok Loading
    • Edyta Kosowska Loading
    • Heather Hershey Loading
    • Ashok Patel Loading
    • Patrick Reymann Loading
    This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. The AI everywhere digital world is upon us. Organizations continue to embrace its innovation along with dig...
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    • Mona Liddell Loading
    • Alizabeth Calder Loading
    • Daniel Saroff Loading
    • Dr. Ron Babin Loading
    • Marc Dowd Loading
    • Eren Eser Loading
    • Serge Findling Loading
    • Daniel-Zoe Jimenez Loading
    • Finn Li Loading
    • Tony Olvet Loading
    • Go Suzuki Loading
    • Christopher Tozzi Loading
    • Rick Villars Loading
    This IDC FutureScape explores the key forces that will shape the future of CIO leadership over the next several years. "These predictions highlight the significant shifts IT organizations will face, emphasizing the crucial role CIOs will pl...
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    • Amy Cravens Loading
    • Eric Newmark Loading
    • Gerry Murray Loading
    • Mickey North Rizza Loading
    • Aly Pinder Loading
    • Roger Beharry Lall Loading
    • Brian O'Rourke Loading
    • Simon Ellis Loading
    • Dave McCarthy Loading
    • Bjoern Stengel Loading
    • Jeffrey Hojlo Loading
    • Alicia Mokwa Loading
    • John Snow Loading
    • Jevin Jensen Loading
    • Michele Rosen Loading
    • Rob Tiffany
    • Katie Evans Loading
    • Adam Reeves Loading
    This IDC Market Perspective discusses relevant news, announcements, and themes from the Oracle CloudWorld 2024 event held in Las Vegas on September 9–12, 2024."GenAI is changing the enterprise technology landscape, and Oracle showcased at i...
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    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Aly Pinder Loading
    • Heather Hershey Loading
    • Sudhir Rajagopal Loading
    • Gerry Murray Loading
    • Roger Beharry Lall Loading
    • Lou Reinemann Loading
    • Michelle Morgan Loading
    • Tapan Patel Loading
    This IDC Market Perspective provides clients of IDC's CX Path program with access to the CX Path 2024 Visualization and Analysis Portal. This portal is a perfect "playground" for you to explore all the applications and topics in CX Path and...

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