Mar 2020 | IDC Link | Doc # lcUS46143120
By:
Leslie Hand
Vice President, IDC Retail Insights
The news that Amazon will sell the Amazon Go Just Walk Out technology to other retailers came in advance of widespread retail store closures due to COVID-19 governmental guidance. Ironically, there never has been a time when eliminating the...
Aug 2019 | IDC Link | Doc # lcUS45435319
By:
Leslie HandVice President, IDC Retail Insights
The news that Standard Cognition secured $35 million in a Series B round reflects the volume of interest in retail for cashierless checkout technology. Further evidence comes from IDC's 2019 Global IoT Decision Maker Survey, where 28.2% of ...
Jul 2019 | IDC Link | Doc # lcUS45371519
By:
Lynne Schneider
Research Director, Data as a Service, Remy Glaisner, Leslie HandVice President, IDC Retail Insights
With themes of "Seeing What Others Can't" and "GIS – The Intelligent Nervous System," the 2019 Esri User Conference was filled with client success stories across a gamut of industries and use cases. With commercial, public sector, and nonpr...
Dec 2020 | IDC Perspective | Doc # US47184320
By:
Leslie HandVice President, IDC Retail Insights
This IDC Perspective video series episode explores how retailers can close their digital transformation gaps and capitalize on changing customer expectations as the major holiday shopping season approaches. Watch as IDC President, Crawford ...
Dec 2020 | Event Proceeding | Doc # US47127620
By:
Filippo Battaini
Head of IDC Retail Insights, Europe, Jon Duke
Research Vice President, Retail Insights, Leslie HandVice President, IDC Retail Insights
This IDC Web Conference presents a discussion by IDC Retail Insights on the 2021 top 10 technology predictions and the drivers of change for the global retail industry over the next five years. As retailers continue to manage through pandem...
Oct 2020 | IDC FutureScape | Doc # US46909620
By:
Alan Webber
Program Vice President, Customer Experience, Gerry Brown
Research Director, European Software Group, Marc DeCastro
Research Director, Consumer Banking, Leslie HandVice President, IDC Retail Insights, Daniel-Zoe Jimenez
Associate Vice President, Digital Transformation (DX), Future Enterprise, and SMB, Tom Mainelli
Group Vice President, Device & Consumer Research, David Myhrer
Research Vice President
This IDC study explores the impact that technology will have on customer experience and the future of engagement and empathy between brand and customer.According to Alan Webber, program vice president, Customer Experience Applications at ID...
United States