Filippo Battaini

Research Manager, IDC Retail Insights, Europe




By: 
Ornella Urso
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Sofia Poggi
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Filippo Battaini
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This IDC Perspective presents the case study of U.S. food and grocery retailer Kroger and how its loyalty program strategy brought back more personalized communications and offerings through coupons. With the support of its subsidiary 84.51...
By: 
Sofia Poggi
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Filippo Battaini
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This IDC Survey Spotlight shows which key technologies retailers are planning to implement for commerce now and in the next two years. Based on the results from IDC's 2022 Global Retail Operating Models Survey, this document aims at providi...
By: 
Ornella Urso
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Sofia Poggi
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Filippo Battaini
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This IDC Market Presentation provides an overview on the status of retailers' omni-channel commerce by comparing key findings from IDC's Retail Consumer Insights 2022 and Global Retail Operating Models 2022 Surveys. It shows the key innovat...
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    Customer Experience - A case study
    By:
    Filippo Battaini
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    Ornella Urso
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    Topics:
    Software, Hardware, Mobility

    Planned for CY2023 Q1 IDC Perspective Tech Buyer

    IDC Futurescape: Worldwide Top 10 Retail Predictions 2023
    By:
    Ornella Urso
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    Filippo Battaini
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    Topics:
    Software, Hardware, Mobility

    Planned for CY2023 Q1 IDC FutureScape Tech Buyer

    IDC MarketGlance: Retail Customer Experience, 2Q22
    By:
    Filippo Battaini
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    Ornella Urso
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    Topics:
    Software, Hardware, Mobility

    Planned for CY2023 Q1 Market Perspective Tech Supplier


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Analyst Location

United Kingdom



Regions

Western Europe

Team member of

IDC Retail Insights