Ornella Urso

Research Manager, IDC Retail Insights




By:  Cristiano Quattrini,
Filippo Battaini
Loading
,
Sofia Poggi
Loading
,
Ornella Urso
Loading
This IDC PlanScape examines how digital transformation in HR can positively affect a retail organization, underlining steps toward a more impactful employee experience in view of flawless and efficient execution of modernization projects."F...
By: 
Filippo Battaini
Loading
,
Sofia Poggi
Loading
,
Ornella Urso
Loading
This IDC Perspective highlights the importance of sustainability and social responsibility for retailers and the role of data in achieving environmental, social, and governance (ESG) goals. It shows that digital transformation and better us...
By: 
Ornella Urso
Loading
,
Sofia Poggi
Loading
This IDC Market Presentation provides an overview of industry priorities, use cases, and technologies that are shaping retailers' and brands' augmented customer experience in the context of general turmoil surrounding virtual/immersive worl...
More results
    Customer Experience - A case study
    By:
    Filippo Battaini
    Loading
    ,
    Ornella Urso
    Loading
    Topics:
    Software, Hardware, Mobility

    Planned for CY2023 Q1 IDC Perspective Tech Buyer

    IDC Futurescape: Worldwide Top 10 Retail Predictions 2023
    By:
    Ornella Urso
    Loading
    ,
    Filippo Battaini
    Loading
    Topics:
    Software, Hardware, Mobility

    Planned for CY2023 Q1 IDC FutureScape Tech Buyer

    IDC Market Presentation: 3D - Immersive retail customer experience 
    By:
    Sofia Poggi
    Loading
    ,
    Ornella Urso
    Loading
    Topics:
    Software, Hardware, Mobility

    Planned for CY2023 Q1 Market Presentation Tech Supplier


More results
Analyst Location

Italy



Regions

Western Europe, Central and Eastern Europe

Team member of

IDC Retail Insights