Dorothy Creamer
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On Wednesday, May 4, Expedia Group (EG) announced a new technology platform, marketplace, and loyalty offering, called Open World, during its partner event, EXPLORE 22, which took place May 3–5 at the Aria Resort & Casino in Las Vegas. ...
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This IDC study discusses our top 10 predictions for worldwide hospitality, dining, and travel for 2024."Hospitality, dining, and travel has experienced rapid return of demand while grappling with unforeseen — and some seen before — challeng...
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This IDC TechBrief provides business leaders and IT managers with an executive snapshot of robotic process automation (RPA) and its role in hospitality and travel. This document provides an overview of how RPA can be applied within an organ...
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This IDC Market Presentation summarizes key findings gathered from IDC's 2023 Global Retail Survey on digital or technology-enabled initiatives across all retail business functions, products, and services. This survey polled 840 retailers a...
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IDC Market Glance: AI and Automation in Hospitality & Travel
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IDC MarketGlance: Workforce Management in Hospitality and Travel
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IDC MarketScape: Worldwide Omnichannel Guest Experience Services Providers for Hospitality, Dining & Travel 2023 Vendor Assessment
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