Analyst Location

United States


North America

Dorothy Creamer

Research Manager, Hospitality and Travel Digital Transformation Strategies

  • By:  Dorothy Creamer Loading

    This IDC Perspective discusses the pervasive role of AI in the hospitality and travel industry, as observed at the NRF 2024. It highlights three key lessons drawing from major themes in the Oscar-winning movie, "Everything Everywhere All at...
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    • Filippo Battaini Loading
    • Jordan K. Speer Loading
    • Anne Paris Loading
    • Leslie Hand Loading
    • Margot Juros Loading
    • Dorothy Creamer Loading
    • Ananda Chakravarty Loading
    • Ornella Urso Loading
    This IDC Perspective discusses the National Retail Federation's (NRF's) Big Show and Expo 2024, emphasizing the significant role of technology in digitizing and automating retail business to keep pace with consumers' omni-channel shopping n...
  • By:  Dorothy Creamer Loading

    This IDC Survey highlights findings from IDC's 2023 Global Retail Survey, focusing on insights into the digital strategies and investment plans of hospitality operators. The analysis includes examination of hotel and restaurant top internal...
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IDC Retail Insights