Dorothy Creamer
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This IDC Link examines the recent announcement of Wendy's plans to implement dynamic pricing by early 2025 and the subsequent backlash of negative press. The use of dynamic pricing is not a new concept, but one that has not been utilized wi...
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This IDC PlanScape addresses how loyalty solutions must hinge upon hyper-personalization, leveraging omni-channel strategies along with guest data platforms, real-time analytics, and AI to ensure that every opportunity for guest engagement ...
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This IDC Tech Buyer Presentation highlights the rise of generative AI (GenAI) usage in hospitality, dining, and travel industries. IDC believes that the transition to AI everywhere will see the emergence of a range of new GenAI-driven use c...
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This IDC PeerScape looks at how leading hospitality and travel brands have successfully applied unified platform strategies to achieve business objectives while engaging and empowering frontline workforce. Operators should use this document...
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Global Retail Survey 2024 Findings and Implications
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IDC Innovators: Voice AI
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IDC MarketScape: Worldwide Hotel Point of Sale (POS) Vendors 2024 Vendor Assessment
More results for Planned Research