Analyst Location

United States


North America

Dorothy Creamer

Research Manager, Hospitality and Travel Digital Transformation Strategies

  • By:  Dorothy Creamer Loading

    This IDC study discusses our top 10 predictions for worldwide hospitality, dining, and travel for 2024."Hospitality, dining, and travel has experienced rapid return of demand while grappling with unforeseen — and some seen before — challeng...
  • By:  Dorothy Creamer Loading

    This IDC TechBrief provides business leaders and IT managers with an executive snapshot of robotic process automation (RPA) and its role in hospitality and travel. This document provides an overview of how RPA can be applied within an organ...
  • By: 

    • Ornella Urso Loading
    • Leslie Hand Loading
    • Filippo Battaini Loading
    • Sofia Poggi Loading
    • Jordan K. Speer Loading
    • Ananda Chakravarty Loading
    • Margot Juros Loading
    • Dorothy Creamer Loading
    • Anne Paris Loading
    • Cristiano Quattrini
    This IDC Market Presentation summarizes key findings gathered from IDC's 2023 Global Retail Survey on digital or technology-enabled initiatives across all retail business functions, products, and services. This survey polled 840 retailers a...
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IDC Retail Insights