IDC Retail Insights Team
New Research
This IDC Perspective highlights Microsoft's Industry Analyst Event that the company hosted on October 2, 2024, which showcased innovative AI use cases across healthcare, manufacturing, and retail. Key highlights included AI-driven productiv...
The IDC Market Presentation summarizes key findings from IDC's Global Retail Survey, 2024. It covers business objectives and challenges, IT investment priorities, AI, and generative AI (GenAI). It also focuses on key retail operation areas ...
This IDC Survey Spotlight provides an overview of the GenAI investment priorities of pure-play online retailers. Based on IDC's Global Retail Survey, 2024, it shows how pure-play online retailers’ priorities differ from those of omnichannel...
This IDC Survey Spotlight overviews consumer priorities and retailer investments in enhancing online shopping experiences. Based on IDC's 2024 Consumer Sentiment Survey and IDC's 2024 Global Retail Survey, it examines how retailers are alig...
This IDC study discusses the top 10 predictions for worldwide hospitality, dining, and travel for 2025."The hospitality, dining, and travel industries are on the cusp of great change — and that will come at the expense of many long-held bus...
This IDC study presents the top 10 predictions for the retail market for 2025. Leslie Hand, Group Vice President, IDC Retail Insights and IDC Financial Insights, emphasized, "Retailers are not investing in small step changes to their portfo...
This IDC Tech Buyer Presentation draws on new data from IDC's latest Global Retail and Global Consumer Sentiment Surveys to examine the impact for retailers of shoppers, particularly younger demographics, showing a greater embrace of a rang...
"Loyalty is a key differentiator for customer retention. It turns the value of convenience into a test for customer satisfaction and enables for consent-based trusted relationships with customers," said Ornella Urso, research director, IDC ...
本IDC Tech Buyer Presentationでは、オムニチャネルショッピング、ロイヤルティ、持続可能性など、消費者の行動や嗜好の分野を網羅した、2024年のIDCの消費者認識の主な調査結果をまとめている。本調査レポートでは、8か国（カナダ、米国、フランス、ドイツ、英国、サウジアラビア、UAE、オーストラリア）の1,200人の消費者を対象に調査を実施した。本調査レポートは『IDC Retail Insights: Consumer Sentiment Survey,...
This IDC Market Glance offers a view of the current taxonomy and set of services affiliated with retail media networks (RMNs). RMNs have been advancing rapidly in the retail and advertising space. However, most RMNs managed by retailers are...
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