David Schubmehl
Uniphore announced its intent to acquire Jacada Software for an undisclosed amount to enhance Uniphore's automation capabilities and to leverage Jacada's codeless development environment. The goal is to make it easier for business users to ...
本IDC市场看法探讨人工智能软件4P(产品、价格、渠道和促销)。IDC AI and Automation研究部副总裁Ritu Jyoti表示:“云和人工智能具有协同效应,将形成企业软件转型的良性循环。IDC提供此框架,旨在帮助技术买家加速提高其人工智能成熟度;创建有助智能决策、提升创造力、完成高精度运营、优化成本以及全力保持影响力、竞争力和发展势头的解决方案。”
This IDC Perspective examines the future of interactive voice response (IVR) given the growing interest in and adoption of conversational AI solutions for functions such as customer service, sales, and even help desk operations. The documen...
This IDC study evaluates vendors that offer MLOps technologies and capabilities. As customers are moving more models from experimentation to production, they need scalable ways to collaborate, operate, and operationalize machine learning mo...
Conversational AI Tools & Technologies Market Glance 2023
How Conversational Analytics Helps Organizations Derive Value from Conversations
How Organizations Are Using Conversational AI
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