David Schubmehl
Uniphore announced its intent to acquire Jacada Software for an undisclosed amount to enhance Uniphore's automation capabilities and to leverage Jacada's codeless development environment. The goal is to make it easier for business users to ...
This IDC Survey Spotlight analyzes the top qualities that technology buyers listed as important in their decision to work with a conversational AI vendor. IDC defines conversational AI as products/services that are used to develop conversat...
This IDC Survey Spotlight analyzes the different types of workers that are most commonly part of conversational artificial intelligence (AI) application development teams in technology buyer organizations. IDC defines these as products/serv...
This IDC Survey Spotlight analyzes the top capabilities that technology buyers are looking for in a conversational artificial intelligence (AI) platform/solution/service. IDC defines these as products/services that are used to develop conve...
Conversational AI Tools & Technologies Market Vendor Shares 2021
Conversational AI and the Future of IVR
How Conversational Analytics Helps Organizations Derive Value from Conversations
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