Understanding the Potential Global Impact of COVID-19 on SMBs and How They Are Moving Forward

Jun 2020 | Market Presentation | Doc # US46632919

By: Naima CamaraSenior Research Analyst, European Small and Medium Business Program, Shari LavaResearch Director, SMB, Mark WalkerAssociate Vice President, South Africa, IDC, Jason BremnerResearch Vice President, Industry and Business Solutions, Tony OlvetGroup Vice President, Research, Serena Da RoldProgram Manager, Customer Insights & Analysis, Hitoshi IchimuraResearch Manager, IT Spending, IDC Japan, Shawn FitzgeraldResearch Director, Digital Transformation Strategies

This IDC Market Presentation analyzes the potential impacts of COVID-19 on the small and midsize business (SMB) market as reviewed by IDC's Small and Medium Business analysts from around the globe. This document includes select regional bre...

Understanding the Needs of the Global Small and Medium-Sized Business Market

May 2020 | Market Presentation | Doc # US46393020

By: Shari LavaResearch Director, SMB, Shawn FitzgeraldResearch Director, Digital Transformation Strategies

This IDC Market Presentation summarizes the global small and medium-sized business (SMB) market size by small and medium-sized businesses including microbusinesses where available to help suppliers understand the global market opportunity o...

COVID-19 Means Small and Medium-Sized Businesses Are Focused on the Digital Brass Tacks of the Customer Journey

May 2020 | Market Perspective | Doc # US46237119

By: Shari LavaResearch Director, SMB, Juliana BeauvaisResearch Manager, Enterprise Applications, Mickey North RizzaProgram Vice President, Enterprise Applications and Digital Commerce

This IDC Market Perspective discusses the impact of COVID-19 on the SMB and the imperative to focus on the essentials of the customer journey during challenging times. While many SMBs are facing challenging times, those that have put more f...