SMB Team

Hitoshi Ichimura

Senior Research Manager, Verticals & Cross Technologies, Research, IDC Japan

Supriya Deka

Sr. Market Analyst

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Shari Lava

Research Director, Automation within the AI and Automation Group

New Research


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    • Ko Shikita Loading
    • Hitoshi Ichimura Loading
    This IDC study classifies domestic industries into 21 industry sectors, including 17 categories of businesses, and 4 categories of nonbusiness: central government, local governments, education, and consumers. It also presents the actual (20...
  • By:  Hitoshi Ichimura Loading

    本調査レポートは、国内企業における第3のプラットフォームの利用動向、およびデジタルトランスフォーメーション(DX)の取り組みの動向に関して、従業員規模別と地域別で比較、分析したものである。まず、2024年2月に実施した「国内ユーザー企業調査」における利用動向などの調査結果を分析し、従業員規模、地域別の第3のプラットフォームソリューションの利活用とDXの取り組みに関する動向を検証する。また、国内第3のプラットフォーム市場の従業員規模別、地域別予測データのほか、従業員規模別、地域...
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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Playbook for Tech Sales Leaders provides a comprehensive current state view of the Asia/Pacific AI operations (AIOps) and observability market, along with insights on trends, adoption in the region, current challenges, and guidance...
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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight explores the key performance indicators (KPIs) used to assess the effectiveness of DevSecOps activities among Asia/Pacific enterprises.IDC’s 2023 Asia/Pacific Software Survey shows that about 49% of the surveyed en...
  • By:  Shari Lava Loading

    This IDC Perspective discusses innovations in integration that are furthering the convergence of AI and automation within business processes, emphasizing the importance of investments in these areas despite potential budget cuts. It discuss...
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    • Mickey North Rizza Loading
    • Robert Parker Loading
    • Simon Ellis Loading
    • Shari Lava Loading
    • Zachary Chertok Loading
    • Elaina Stergiades Loading
    • Nadia Ballard Loading
    • Sudhir Rajagopal Loading
    • Maureen Fleming Loading
    • Katie Evans Loading
    This IDC Market Perspective highlights the announcements at SAP Sapphire held in Orlando, Florida, from June 3 to 5, 2024. The event was well attended, with 12,000+ onsite and another 15,000+ attending virtually. "SAP continues its quest to...
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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey seeks insight into the most important topics facing enterprises that use xOps tools, including adoption trends, driving factors, and impact of these across software development. The survey delves into the scaling of DevOps, ...
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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective talks about intelligent software development powered by generative AI (GenAI) with insights on GenAI role in shaping developer and testing landscape in the Asia/Pacific region. The Asia/Pacific region is prospering in t...
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    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    • Lavanya Jindal
    This IDC Market Analysis Perspective provides a current and future view of digital-native businesses (DNBs) in Asia/Pacific. This report summarizes key trends and business and technology priorities over the next 12 months. The report also d...
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    • Shari Lava Loading
    • Andrew Gens Loading
    This IDC Survey presents the findings of IDC's February 2024 Future Enterprise Resiliency and Spending Survey, Wave 2, focusing specifically on the implications for AI and automation spending and adoption. This document looks at the current...

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