SMB Team

Hitoshi Ichimura

Senior Research Manager, Verticals & Cross Technologies, Research, IDC Japan

Supriya Deka

Research Manager

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Shari Lava

Senior Director, AI and Automation

New Research


  • By: 

    • Mickey North Rizza Loading
    • Kevin Permenter Loading
    • Patrick Reymann Loading
    • Matthew Merker
    • Zachary Chertok Loading
    • Lisa Rowan
    • Megha Kumar Loading
    • Bo Lykkegaard Loading
    • Daniel-Zoe Jimenez Loading
    • Heather Hershey Loading
    • Pietro Delai Loading
    • Bob Stallard
    • Chandana Gopal
    This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face ...
  • By: 

    • Nancy Gohring Loading
    • Al Gillen
    • Arnal Dayaratna Loading
    • Mark Thomason
    • Chris Zhang Loading
    • Daniel-Zoe Jimenez Loading
    • Jennifer Thomson Loading
    • Peter Marston Loading
    • John O'Brien
    • Gary Chen Loading
    • Gard Little Loading
    • Melinda-Carol Ballou Loading
    • Jim Mercer Loading
    • George Mironescu Loading
    This IDC study presents IDC's top 10 predictions for the future of digital innovation for 2023 and beyond."If the pandemic didn't force an organization to pivot toward digital innovation, the multitude of current headwinds ranging from infl...
  • By: 

    • Jeffrey Hojlo Loading
    • Robert Parker Loading
    • Simon Ellis Loading
    • Massimiliano Claps Loading
    • Nadia Ballard Loading
    • Leslie Hand Loading
    • Christopher Holmes
    • Shari Lava Loading
    • Nigel Wallis Loading
    • Lynne Schneider Loading
    • Anielle Guedes
    This IDC study presents the top 10 predictions for the future of industry ecosystems for the next six years."Extending and opening innovation, collaboration, and operation with partners across an ecosystem inside and outside any given indus...
  • By: 

    • Giulia Carosella Loading
    • Serge Findling
    • Shawn Fitzgerald
    • Daniel-Zoe Jimenez Loading
    • Gard Little Loading
    • Adelaide O'Brien
    • Robert Parker Loading
    • Joseph C. Pucciarelli
    • Yukiharu Yorifuji Loading
    This IDC study provides IDC's top 10 predictions for digital transformation for 2022."Direct digital transformation (DX) investment growth rates are accelerating, up to 16.5% CAGR for 2022-2024. This is an increase of one full percentage po...
  • By: 

    • Shawn Fitzgerald
    • Daniel-Zoe Jimenez Loading
    • Serge Findling
    • Yukiharu Yorifuji Loading
    • Megha Kumar Loading
    • Lianfeng Wu Loading
    • Giulia Carosella Loading
    • Sandra Ng Loading
    • Robert Parker Loading
    • Philip Carter Loading
    • Meredith Whalen Loading
    This IDC study provides IDC's top 10 predictions for digital transformation for 2021."Even though we are experiencing a global pandemic, direct digital transformation (DX) investment is still growing at a compound annual growth rate (CAGR) ...

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