SMB Team
New Research
This IDC study presents the top 10 predictions for the future of industry ecosystems for the next six years."Extending and opening innovation, collaboration, and operation with partners across an ecosystem inside and outside any given indus...
This IDC study explores 10 of the most urgent business and technology issues that customer experience executives across the C-suite must address to differentiate and prepare themselves to thrive in the next era of customer experience.Accord...
This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face ...
This IDC Market Glance provides an illustrative overview of the current India digital-native business landscape. The document focuses on companies in this space that are either focused on tech-driven business (ISVs and software-as-a-service...
This IDC Survey Spotlight examines the priority technology investments of small and medium-sized businesses (SMBs) across Asia/Pacific (including Japan) (APJ). It also reviews which vendors SMBs prefer in purchasing technology solutions. SM...
This IDC study provides top 10 predictions for small and medium-sized businesses (SMBs) in 2022."One way SMBs are looking to grow, contain costs, and enhance productivity is by looking to digital technologies to increase awareness, reach, r...
This IDC study provides IDC's top 10 predictions for digital transformation for 2022."Direct digital transformation (DX) investment growth rates are accelerating, up to 16.5% CAGR for 2022-2024. This is an increase of one full percentage po...
This IDC study provides 10 predictions for the worldwide intelligent ERP market."The digital-first world requires businesses to leverage their enterprise applications in a manner that enables their businesses to run smarter, be more agile, ...
This IDC study explores the future impact that technology will have on customer experience and the engagement between brand and customer.According to Alan Webber, program vice president, Customer Experience Applications at IDC, "COVID-19 ca...
This IDC study provides IDC's 2022 top 10 predictions for artificial intelligence."The year 2020 accelerated digital transformation and moved AI out of the corners into the mainstream. The 'early adopter' advantage is petering out, and AI i...
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