Shannon Kalvar

Research Manager , IT Service Management and Client Virtualization




By: 
Shannon Kalvar
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This IDC Perspective looks into enterprise service management (ESM) platforms, which have evolved to allow for rapid, continuous improvement. Although most vendors have strong general capabilities, the dynamic business challenges customers ...
By: 
Shannon Kalvar
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This IDC Perspective discusses the underlying demographics of the "Great Resignation" that has greatly accelerated the trends that initially drove the increasing automation of enterprise service management and IT systems management software...
By: 
Amy Loomis, Ph.D.
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,
Meike Escherich
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,
Shannon Kalvar
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Lily Phan
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This IDC Perspective focuses on the common and unique cultural experiences global organizations face in implementing hybrid work models in a time of tremendous disruption that includes but spans well beyond the COVID-19 pandemic. Organizati...
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    Empathic Leadership for a Hybrid Future of Work
    By:
    Amy Loomis, Ph.D.
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    ,
    Meike Escherich
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    ,
    Shannon Kalvar
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    ,
    Lisa Rowan
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    ,
    Lily Phan
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    Topics:
    Software, Hardware, Telecommunications, Services, Project-oriented engagement services, Mobility, Digital transformation, Future of work

    Planned for CY2022 Q2 IDC Perspective Tech Buyer

    Intelligent Digital Workspace Quick Poll
    By:
    Shannon Kalvar
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    Topics:
    Software

    Planned for CY2022 Q2 IDC Survey Tech Supplier

    Intelligent Digital Workspace Survey Q2
    By:
    Shannon Kalvar
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    Topics:
    Software

    Planned for CY2022 Q2 IDC Survey Tech Supplier


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Analyst Location

United States



Coverage

Cloud and virtualization system software



Regions

Worldwide