Shannon KalvarResearch Manager , IT Service Management and Client Virtualization
This IDC study contains IDC analysts' future of work worldwide outlook for 2022, as well as the planning horizon for the next five years. The outlook is presented through the lens of the 10 predictions that make up, in IDC's view, the frame...
This IDC Survey presents the results of a QuickPoll IDC performed in September 2021 to determine enterprise usage and support patterns for enterprise service management in the United States. "Enterprise service management is a complex way o...
Beyond Enterpirse Service Mangaement to the Participatory Enterpise
Digital Workplaces and the Return to Work
IDC Innovators: Virtual Client Computing 2021
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