Stephen Elliot
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Splunk's event announcements focused on core themes such as ease of use, analytics, and a plethora of capability enhancements across security, observability, and the platform. Partners and customers should expect to play an increasingly imp...
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Apptio's long dominance of the IT business management (ITBM) component of IT service management meshes well with IBM's focus on large, financially complex enterprises that have partially or fully moved into digital operations. Apptio's cust...
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ServiceNow dedicated a notable amount of stage time to the topic of generative AI at its recent Knowledge 2023 customer conference in Las Vegas, Nevada. Other announcements and messaging supported ServiceNow's long-time emphasis on the powe...
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Site Reliability Engineering: Establishing a Foundation for Maturity and Understanding SLIs and SLOs
This IDC Perspective provides considerations for establishing a site reliability engineering (SRE) team and suggests key practices for maturing SRE teams and creating and understanding SLIs and SLOs."Site reliability engineering continues t... -
This IDC Market Note provides an overview on infrastructure and platform engineering teams and how IT executive teams utilize the practices to deliver improved developer (and customer) experiences, accelerate automation and standardization,...
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This IDC Market Note analyzes the four major pillars of business value that IT operations executives can use to measure and report on the progress and success of their initiatives in business terms. CIOs, CTOs, and IT operations leadership ...
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Best of Breed versus Platform discussion
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IDC Link
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IT Operations Planning Guide for a Recession
More results for Planned Research