2021年 国内電子サイン市場動向： 進行する電子サインの利用環境整備とeKYCの概要

Nov 2021 | Market Perspective | Doc # JPJ47046521

By: Saki OhtaMarket Analyst, Software & Security, IDC Japan, Takashi ManabeGroup Director, Software & Security / IT Spending, IDC Japan

本調査レポートでは、コンテンツ管理アプリケーションの中のドキュメントアプリケーションに含まれる「電子サインソフトウェア」の国内市場動向の調査結果を述べる。2020年初頭に生じた新型コロナウイルス感染症（COVID-19）の感染拡大を契機としたリモートワークの必要性の高まりや、押印のための出社問題を契機とした電子サインに関連した電子署名法などに関する政府見解が相次いで公表され、2020年における国内電子サイン市場は急拡大した。IDCでは『2020年 国内電子サイン市場動向：CO...

Japan Analytics and AI Software Market Shares, 2020: Shift to the Cloud

Nov 2021 | Market Share | Doc # JPE47167721

By: Takashi ManabeGroup Director, Software & Security / IT Spending, IDC Japan, Nobuko IisakaResearch Manager, Software & Security, IDC Japan

This IDC study provides vendor share analysis of the Japan analytics and AI platform market for 2020. The market grew steadily, driven by growth accelerators, such as support for customer purchase analysis that shifted to digital, increased...

IDC FutureScape: Worldwide Future of Customer and Consumer 2022 Predictions

Oct 2021 | IDC FutureScape | Doc # US48297321

By: Alan WebberProgram Vice President, Customer Experience, Gerry BrownCX Research Director, European Software Group, Laurie BuczekResearch Vice President, CMO Advisory Practice, Lawrence CheokSenior Research Manager, Marc DeCastroResearch Director, Consumer Banking, Leslie HandGroup Vice President, IDC Retail and Financial Insights, Jordan JewellResearch Director, Digital Commerce and Enterprise Applications, Daniel-Zoe JimenezAssociate Vice President, Digital Transformation (DX), Future Enterprise, and SMB, Wayne KurtzmanResearch Director, Social and Collaboration, Marci MaddoxResearch Director, Digital Experience Strategies, Tom MainelliGroup Vice President, Device & Consumer Research, Takashi ManabeGroup Director, Software & Security / IT Spending, IDC Japan, David MyhrerResearch Vice President, Saki OhtaMarket Analyst, Software & Security, IDC Japan, Sudhir RajagopalResearch Director, Future of Customers and Consumers, David WallaceResearch Director, Customer Intelligence and Analytics, Mary WardleyProgram Vice President, Customer Care and CRM, Karsten WeideProgram Vice President, Media & Entertainment, Adam WrightSenior Research Analyst, Internet of Things: Consumer

This IDC study explores the future impact that technology will have on customer experience and the engagement between brand and customer.According to Alan Webber, program vice president, Customer Experience Applications at IDC, "COVID-19 ca...