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This IDC Market Glance provides an overview of the vendors participating in the virtual reality market.
This IDC study provides a detailed description of IDC's Worldwide Artificial Intelligence Spending Guide methodology and taxonomy. This document should be used as a companion piece for IDC's Worldwide Artificial Intelligence Spending Guide ...
This IDC Market Glance provides an overview of the vendors participating in the augmented reality market.
A decade ago, Microsoft bought the employee enterprise community platform Yammer. Yammer helped create new digital careers for many community managers while fostering engaging communities at work. This week, Microsoft announced that Yammer ...
This IDC Market Glance looks at the current landscape of the collaboration software applications market as of calendar 1Q23. This research provides a glimpse into the major and notable vendors of the collaboration, collaborative work manage...
Mitel announced on January 24, 2023, that it has entered exclusive negotiations to acquire the Atos Unify business, an acquisition that will not only give Mitel customers in new regions, upmarket, and in key vertical industries but also ele...
This IDC Survey primarily summarizes the findings of IDC's 3Q22 U.S. Gamer Survey, as it relates to PC, game console, and smartphone/tablet gamers' use of YouTube Gaming, Twitch, and Facebook Gaming. It also examines livestreamers' and game...
This IDC Perspective looks at the continued evolution and growth of collaborative platforms including team collaboration applications, conferencing, enterprise communities, and virtual events, with a focus on what the enterprise needs to co...
本IDC研究报告介绍了IDC 2023年数字业务战略十大预测。这些预测将为企业在未来五年发展成为数字企业提供指导。它们也是IDC对该预测期内数字业务领域将发生的十个最重要转变的展望,可帮助首席级高管提升数字化成熟度。"面对经济衰退,企业现在可能想削减支出,但过去三年证明,数字企业是发展韧性的最好基础。重视数字化成熟度的企业未来五年的竞争力将进一步增强。"——IDC全球数字业务战略研究总监Craig Powers表示。
This IDC PeerScape describes practices for implementing conversational AI in customer care environments such as contact centers. "Conversational AI technologies in the form of chatbots within customer service and contact center environments...
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