Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Alison Close

Research Manager, Intelligent Finance and Customer Care Business Process Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • IDC FutureScape: Worldwide Future of Digital Infrastructure 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Future of Digital Infrastructure 2023 Predictions

    By: 

    • Mary Johnston Turner
    • Ashish Nadkarni
    • Matthew Eastwood
    • Rohit Mehra
    • Rajnish Arora
    • Chris Barnard
    • Andrew Buss
    • Brad Casemore
    • Jennifer Cooke
    • Stephen Elliot
    • Luis Fernandes
    • Phil Goodwin
    • Yukihisa Hode
    • Jevin Jensen
    • Chris Kanaracus
    • Mark Leary
    • Archana Venkatraman
    • Dave McCarthy
    • Susan G. Middleton
    • Dileep Nadimpalli
    • Jeff Newton
    • Josephine Palencia
    • Dave Pearson
    • Simon Piff
    • Alexandra Rotaru
    • Juan Pablo Seminara
    • Carol Sliwa
    • Elaina Stergiades
    • Kuba Stolarski
    • Steve White
    • Rick Villars
    • Christopher Webber
    • Penny Madsen
    This IDC study provides IDC's top 10 predictions for the future of digital infrastructure for 2023."Digital infrastructure provides the underpinning for digital business agility and innovation," explains Mary Johnston Turner, research VP, F...

    Oct 2022 | Doc #US48376222 | IDC FutureScape

  • IDC FutureScape: Worldwide Future of Digital Innovation 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Future of Digital Innovation 2023 Predictions

    By: 

    • Nancy Gohring
    • Al Gillen
    • Arnal Dayaratna
    • Mark Thomason
    • Chris Zhang
    • Daniel-Zoe Jimenez
    • Jennifer Thomson
    • Peter Marston
    • John O'Brien
    • Gary Chen
    • Gard Little
    • Melinda-Carol Ballou
    • Jim Mercer
    • George Mironescu
    This IDC study presents IDC's top 10 predictions for the future of digital innovation for 2023 and beyond."If the pandemic didn't force an organization to pivot toward digital innovation, the multitude of current headwinds ranging from infl...

    Oct 2022 | Doc #US48598522 | IDC FutureScape

  • IDC FutureScape: Worldwide Developer and DevOps 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Developer and DevOps 2023 Predictions

    By: 

    • Al Gillen
    • Melinda-Carol Ballou
    • Arnal Dayaratna
    • Maureen Fleming
    • Lara Greden
    • Jevin Jensen
    • Chris Zhang
    • Peter Marston
    • George Mironescu
    • Katie Norton
    • John O'Brien
    • Michele Rosen
    • Jennifer Thomson
    • Jim Mercer
    This IDC study provides IDC's top 10 predictions for developers and DevOps for 2023 and beyond."Developers and DevOps professionals have never been in a more critical and more important position to help the long-term success of their busine...

    Oct 2022 | Doc #US48597522 | IDC FutureScape

  • IDC FutureScape: Worldwide Sustainability/ESG 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Sustainability/ESG 2023 Predictions

    By: 

    • Bjoern Stengel
    • Diego Anesini
    • Rob Brothers
    • Amy Cravens
    • Zachary Chertok
    • Stephanie Krishnan
    • Vladimir Kroa
    • William Lee
    • Dr. Chris Marshall
    • Susan G. Middleton
    • Reid Paquin
    • Curtis Price
    • Patrick Reymann
    • Waldemar Schuster
    • Ko Shikita
    • Grace Trinidad
    • Jordan K. Speer
    • Dan Versace
    • Jim Westcott
    This IDC study presents the top 10 predictions for sustainability/ESG for 2023."As organizations are beginning to take their corporate sustainability initiatives to the next level, we see an increasing convergence of digital and sustainable...

    Oct 2022 | Doc #US48709922 | IDC FutureScape

  • IDC FutureScape: Worldwide Services 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Services 2023 Predictions

    By: 

    • Gard Little
    • Mukesh Dialani
    • Erin Hichman
    • Linus Lai
    • Bill Latshaw
    • Matthew Merker
    • Melih Murat
    • Eric Samuel
    • Pushkaraksh Shanbhag
    • David Tapper
    • Dan Versace
    This IDC study provides IDC's top 10 predictions for worldwide services for 2023 and beyond."This year, the IT and business services predictions skew a bit more towards the early half of the period covered given the higher than usual degree...

    Oct 2022 | Doc #US48534822 | IDC FutureScape

  • IDC FutureScape: Worldwide Artificial Intelligence and Automation 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Artificial Intelligence and Automation 2023 Predictions

    By: 

    • Ritu Jyoti
    • Shane Rau
    • Peter Rutten
    • Matt Arcaro
    • Roger Beharry Lall
    • Laurie Buczek
    • Jessie Danqing Cai
    • Jennifer Cooke
    • Pietro Delai
    • Maureen Fleming
    • Tim Grieser
    • Hayley Sutherland
    • Nobuko Iisaka
    • Raghunandhan Kuppuswamy
    • Kathy Lange
    • Shari Lava
    • Dr. Chris Marshall
    • Melih Murat
    • David Schubmehl
    • Warren Shiau
    • Mary Wardley
    • Neil Ward-Dutton
    • Jennifer Hamel
    This IDC study provides IDC's 2023 top 10 predictions for artificial intelligence and automation."AI and automation investments are at the forefront of enterprise digital transformation and are seen as a digital deflator that can counter th...

    Oct 2022 | Doc #US49748122 | IDC FutureScape

  • IDC FutureScape: Worldwide Digital Business Strategies 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Digital Business Strategies 2023 Predictions

    By: 

    • Giulia Carosella
    • Craig Powers
    • Philip Carter
    • Linus Lai
    • Tony Olvet
    • Nancy Gohring
    • Gard Little
    • Teodora Siman
    • David Clemente
    • Elisabeth Clemmons
    • Erica Spinoni
    • Craig Simpson
    • Alejandro Florean
    This IDC study provides IDC's 2023 top 10 predictions for digital business strategies. These predictions provide guidance for organizations to mature as digital organizations in the next five years. They also lay out IDC's vision for the 10...

    Oct 2022 | Doc #CA49743822 | IDC FutureScape

  • IDC FutureScape: Worldwide IT Industry 2023 Predictions

    By: 

    • Rick Villars
    • Sandra Ng
    • Simon Ellis
    • Leif Eriksen
    • Serge Findling
    • Maureen Fleming
    • Al Gillen
    • Chandana Gopal
    • Jeffrey Hojlo
    • Mary Johnston Turner
    • Ritu Jyoti
    • Linus Lai
    • Amy Loomis, Ph.D.
    • Marci Maddox
    • Tom Mainelli
    • Thomas Meyer
    • Rahiel Nasir
    • Tony Olvet
    • Robert Parker
    • Andrea Siviero
    • Gina Smith, PhD
    • Elaina Stergiades
    This IDC study presents the top 10 predictions and key drivers for the IT industry for the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face as they define, build, an...

    Oct 2022 | Doc #US49563122 | IDC FutureScape

  • IDC PlanScape: Creating a Sourcing Function for Software-Based Digital Innovation

    $4,500.00  Purchase IDC PlanScape: Creating a Sourcing Function for Software-Based Digital Innovation

    By: 

    • Erin Hichman
    • Gard Little
    This IDC PlanScape provides insights into building a sourcing function for software-based digital innovation."It's no longer an option for an organization to fully rely on internal means for software development," says Erin Hichman, researc...

    Sep 2022 | Doc #US49642622 | IDC PlanScape

  • IDC MarketScape: Worldwide Managed Cloud Security Services in the Multicloud Era 2022 Vendor Assessment

    $15,000.00  Purchase IDC MarketScape: Worldwide Managed Cloud Security Services in the Multicloud Era 2022 Vendor Assessment

    By:  Cathy Huang

    This IDC study represents a vendor assessment of providers offering managed cloud security services for multicloud environments through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that...

    Sep 2022 | Doc #US48761022 | IDC MarketScape


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