Worldwide Services Research Team
New Research
This IDC Market Perspective provides insight into 33 key industry benchmark metrics for managed SPs that compete in the managed public cloud services marketplace. Managed SPs can utilize these metrics to assess how well positioned they are ...
The IDC study is an IDC MarketScape document on worldwide network consulting services for 2024. This document uses the IDC MarketScape model to provide an assessment of several providers participating in the worldwide network consulting ser...
This IDC Survey leverages data from IDC's 2023 Worldwide Customer Care Business Process Services Survey and examines how global buyers of customer care business process services expect customer care/support to look like in the metaverse. Th...
This IDC Market Presentation looks at how artificial intelligence (AI) has a tremendous potential to accelerate organizations' sustainable transformation journeys and create business value by helping them automate their ESG data collection ...
Lenovo made a series of product and services announcements during NVIDIA's GTC conference and more broadly on April 24, 2024, around its commitment to empower customer AI journey IT solution needs. With Lenovo's most recent announcement, th...
This IDC Survey Spotlight looks at the types of vendors that organizations view as their most important strategic GenAI technology partner, through the lens of those organizations' long-term expectations for the size of their external servi...
This IDC Perspective highlights AI partner ecosystem and roles. Artificial intelligence (AI) will have a massive impact as companies invest heavily in technology and begin integrating AI models in their existing business processes. AI will ...
This IDC Survey discusses the 2024 outlook for GenAI awareness, readiness, and commitment. At the start of 2024, enterprises were fully engaged in the transition to AI everywhere. The development of investment plans and setting priorities, ...
This IDC Market Perspective describes the key takeaways from the Infosys Analyst and Advisory Day event in Richardson, Texas, on March 7, 2024. The event focused on Infosys customers that deployed Infosys Cobalt (a set of cloud-based servic...
At the Next '24 event, Google Cloud unveiled various announcements, highlighting its momentum in generative AI (GenAI) and cloud infrastructure technologies. One of the primary focus areas was delivering an infrastructure optimized for GenA...
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