Worldwide Services Research Team
New Research
This IDC PeerScape presents key advice for IT decision makers to drive more value with utilizing managed multicloud services. The top elements of advice discovered through IDC's interviewees cut across vendor management, project management ...
This IDC Perspective provides a case study of Asahi Europe and International, which was far behind on starting its digital transformation. It describes the strategies and tactics Asahi is using to catch up with its competition and design be...
本調査レポートは、今後5年間にIT産業で起こるであろう10項目の予測(Prediction)と主要な促進要因(ドライバー)をまとめたものである。デジタルファーストの世界で成功するために必要なテクノロジーを定義、構築、管理する中で、企業のIT部門が直面する中期的および長期的な課題を明らかにしている。「デジタルは今や私たちの世界に恒久的かつダイナミックに定着しており、IT/通信業界自体も今後数年間で最も大きな変化を遂げると考えられる。CIOは、as-a-Serviceや成果中心の...
This IDC study presents a worldwide vendor assessment of digital customer care services firms looking specifically at how they are transforming service delivery with automation/cognitive, cloud/platforms, and omni-channel and self-service s...
IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles three vendors in intelligent autom...
This IDC Tech Buyer Presentation discusses what organizations perceive as their top security and privacy challenges related to analytics and artificial intelligence (AI) solutions and the methods they expect to use to improve their security...
This IDC study uses the IDC MarketScape model to provide an assessment of several providers participating in the worldwide business consulting services market. The IDC MarketScape is an evaluation based on a comprehensive framework and a se...
This IDC study uses the IDC MarketScape model to provide an assessment of several providers participating in the European business consulting services market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set...
This IDC study uses the IDC MarketScape model to provide an assessment of several providers participating in the APAC business consulting services market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of ...
This IDC study uses the IDC MarketScape model to provide an assessment of several providers participating in the Americas business consulting services market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set...
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