Enterprise Applications and Digital Commerce Team

Mickey North Rizza

Group Vice-President, Enterprise Software

Kevin Permenter

Research Director, Financial Applications

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

New Research


  • By: 

    • Mickey North Rizza Loading
    • Kevin Permenter Loading
    • Jordan Steele Loading
    • Zachary Chertok Loading
    • Alicia Mokwa Loading
    • Patrick Reymann Loading
    • Daniel-Zoe Jimenez Loading
    • Bo Lykkegaard Loading
    • Heather Hershey Loading
    • Ivan Oz Loading
    • Tom Seal Loading
    • Estelle Quek Loading
    • Edyta Kosowska Loading
    • Jebin George Loading
    • Ashok Patel Loading
    • Sam Halwani
    This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face ...
  • By: 

    • Sudhir Rajagopal Loading
    • Roger Beharry Lall Loading
    • Marc DeCastro Loading
    • Heather Hershey Loading
    • Daniel-Zoe Jimenez Loading
    • Lavanya Jindal
    • Marci Maddox Loading
    • Aly Pinder Loading
    • Lou Reinemann Loading
    • David Wallace
    • Mary Wardley
    This IDC study explores 10 of the most urgent business and technology issues that customer experience (CX) executives across the C-suite must address to differentiate and prepare themselves to thrive in the age of intelligence-first custome...
  • By: 

    • Katie Evans Loading
    • Jason Blackwell Loading
    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    • Cynthia Li
    • Stuart Wilson Loading
    This IDC study provides the top 10 predictions for worldwide small and medium-sized businesses for 2024."2023 was a year of intense change for SMBs and their digital transformation journeys — from the thrilling rise of GenAI to choppy econo...
  • By: 

    • Maria Adele Di Comite Loading
    • Dr. Ashish Kakar Loading
    • Kevin Permenter Loading
    • Tom Zink Loading
    • Aaron Press Loading
    • Thomas Shuster Loading
    • Phillip Silitschanu
    • Raymond Pucci Loading
    This IDC FutureScape provides IDC's outlook for the worldwide banking industry for 2024."AI is entering the corporate banking arena fast and across a multitude of use cases. Automation, orchestration, predictability, and simplification are ...
  • By: 

    • Laurie Buczek Loading
    • Alan Webber Loading
    • Marci Maddox Loading
    • Wayne Kurtzman Loading
    • Daniel-Zoe Jimenez Loading
    • Sudhir Rajagopal Loading
    • Roger Beharry Lall Loading
    • Steve White Loading
    • David Wallace
    “Over the last decade and a half, the nature of marketing has evolved from the emergence of digital marketing to the rise of content marketing and now the digital experience era. Each major inflection point has necessitated the need for mar...
  • By: 

    • Heather Herbst Loading
    • Eric Newmark Loading
    • Dave McCarthy Loading
    • Carl W. Olofson Loading
    • Mutaz Shegewi Loading
    • Mickey North Rizza Loading
    This IDC Market Note highlights the progress Oracle has exhibited in several core areas that are central to Oracle's future success. IDC also examines Oracle's recent FY 1Q24 earnings and looks for indications of progress around these key t...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Presentation demonstrates how enterprises in the Asia/Pacific are driving automation initiatives through application programing interfaces (APIs). Automation and AI can only be maximized using data, ideally using the organiz...
  • By: 

    • Kevin Permenter Loading
    • Mickey North Rizza Loading
    • Heather Herbst Loading
    • Jordan Steele Loading
    This IDC study presents IDC's digital transformation (DX) use case taxonomy for finance. It includes descriptions of the strategic priority, programs, and use cases for this horizontal function."Generative artificial intelligence is big new...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Perspective offers insights into the agile practice and how it is playing an important role in driving innovation and business value in the region. It also provides a brief overview of key practices, along with key metrics, ...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program for the eight technology-oriented service categories, including application testing/digital assurance/quality engineering services, customer experience serv...

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