Enterprise Applications and Digital Commerce Team

Mickey North Rizza

Group Vice-President, Enterprise Software

Kevin Permenter

Research Director, Financial Applications

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

New Research


  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program for the eight business-oriented service categories of business consulting services; customer care business process services; customer experience services (b...
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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation demonstrates how enterprises are leveraging low code for building the future of applications to drive business agility. Enterprises across industries are under pressure to increase revenue growth, operational efficienc...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program, which provides comprehensive data and guidance on the mind and journey of services buyers. The 14 markets cover professional services and outsourcing, mana...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective offers insights into how generative AI plays an important role in IT operations (ITOps) management in Asia/Pacific. It also provides a brief overview of the significance of generative AI in ITOps and its role in ITOps w...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    The IDC Playbook for Tech Marketing Leaders provides a concise current view of the Asia/Pacific (including Japan) (APJ) customer experience (CX) market, impact of current trends, criteria for vendor selection, and guidance for technology ve...
  • By: 

    • Patrick Reymann Loading
    • Mickey North Rizza Loading
    • Simon Ellis Loading
    • Alison Close
    This IDC study presents IDC's fourth iteration of digital transformation use case taxonomy for procurement. It includes descriptions of the strategic priority, programs, and use cases for this horizontal function."As procurement technology ...
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    • Kevin Permenter Loading
    • Jordan Steele Loading
    This IDC Market Analysis Perspective (MAP) provides a view of the worldwide travel and expense management software market. It is designed to summarize key trends driving the industry and provide clients with an opportunity to engage with ID...
  • By: 

    • Heather Herbst Loading
    • Mickey North Rizza Loading
    This IDC Perspective focuses on finance leaders' AI budget, as well as future proofing the organization, including autonomous finance, investment in AI, barriers of AI, and some evolving processes and finance use cases. In fact, the CFO and...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    "GitOps aids in the automation of software teams, allowing them to focus on development and application delivery rather than expending excessive time on manual and corrective work. Modern continuous integration/continuous delivery (CI/CD) p...
  • By:  Mickey North Rizza Loading

    This IDC Market Analysis Perspective (MAP) encapsulates IDC's insights and data on the technologies, industry dynamics, and trends influencing the enterprise resource management (ERM) applications market. Some form of this MAP was delivered...

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