Tom Seal
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This IDC Perspective explains why organizations consider moving from shared services to global business services (GBS). Shared services are typically centralized units that provide one or a handful of processes for an organization, while GB...
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This IDC Market Note digests news and insights from the recent SAP Sapphire Barcelona 2024, which IDC attended. The document looks at learnings related to AI, ERP, business personas, and sustainability. Furthermore, IDC offers advice to SAP...
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This IDC Market Note analyzes major announcements and topics discussed during Knowledge 2024 summit, ServiceNow's Global Annual customers and partners event that took place on May 7-9, 2024. This document provides an EMEA-focused view and I...
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Compliance-as-a-Service