Karen D. Schwartz
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This IDC Perspective explains why organizations consider moving from shared services to global business services (GBS). Shared services are typically centralized units that provide one or a handful of processes for an organization, while GB...
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This IDC PeerScape helps IT and business leaders understand how to choose and implement an enterprise architecture framework, adapt the framework to the organization's needs, make decisions that affect how the framework is administered, and...
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This IDC Perspective evaluates the true cost of open source software. While many organizations choose open source software over traditional software based on the theory that it is less expensive, that's not always the case. While there are ...
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IDC PlanScape: Cloud as Springboard to Further Modernization