Artificial Intelligence and Automation Team

Surjyadeb Goswami

Research Director

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Andrew Gens

Research Analyst, AI Software

Nina Turner

Research Director, Semiconductor Technology Supply Chain Intelligence; Enabling Technologies: AI and Automotive Semiconductors

Madhumitha Sathish

Research Manager, High Performance Computing

Heather West, PhD

Research Manager, Performance Intensive Computing, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Shari Lava

Senior Director, AI and Automation

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Neil Ward-Dutton

VP Automation, AI & Analytics Europe

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Peter Rutten

Research Vice-President, Performance Intensive Computing, Worldwide Infrastructure Research

Yanxia Lu

Research Director

Nobuko Iisaka

Research Manager, Software & Services, Research, IDC Japan

Anne Cheng

Research Manager

Rakesh Patni

Associate Research Director

New Research


  • Dreamforce 2023: Salesforce's Continuous Innovation Brings a Strong AI Presence to the Market

    $7,500.00  Purchase Dreamforce 2023: Salesforce's Continuous Innovation Brings a Strong AI Presence to the Market

    By: 

    • Alan Webber
    • Chandana Gopal
    • Heather Hershey
    • Daniel-Zoe Jimenez
    • Wayne Kurtzman
    • Shari Lava
    • Gerry Murray
    • Mickey North Rizza
    • Aly Pinder
    • David Wallace
    • Mary Wardley
    This IDC Market Perspective summarizes the key announcements from the Salesforce Dreamforce 2023 event and provides some analyst perspectives on the different announcements and innovations from Salesforce. "Salesforce is a significant provi...

    Nov 2023 | Doc #US51324923 | Market Perspective

  • 2023年 国内AIシステム市場 「責任あるAI」の最新動向：Generative AIのビジネス展開に向けて

    $7,500.00  Purchase 2023年 国内AIシステム市場 「責任あるAI」の最新動向：Generative AIのビジネス展開に向けて

    By:  Nobuko Iisaka

    本調査レポートは2023年7月から10月初旬までのベンダー取材、およびGenerative AI（生成系AI）に関して特に「責任あるAI」に焦点を合わせて、国内企業に向けてインターネット調査を用いて実施した独自調査の結果の分析や、主なベンダーの動向について考察を加えたものである。最後に、国内ITサプライヤーに向けて「責任あるAI」に関して留意すべき点を踏まえた上でのGenerative AIビジネスに関する提言を行っている。国内において、Generative AIの実証実験や...

    Nov 2023 | Doc #JPJ49899023 | Market Perspective

  • IDC Market Glance: Search and Knowledge Discovery Software, 4Q23

    $2,500.00  Purchase IDC Market Glance: Search and Knowledge Discovery Software, 4Q23

    By:  Hayley Sutherland

    This IDC Market Glance provides a view of the current makeup of the search and knowledge discovery software market landscape in 4Q23, illustrates who some of the major vendors and players are, and depicts the segments and structure of the m...

    Nov 2023 | Doc #US49651623 | Market Presentation

  • IDC TechScape: Worldwide Generative Artificial Intelligence Technology, 2023

    $7,500.00  Purchase IDC TechScape: Worldwide Generative Artificial Intelligence Technology, 2023

    By: 

    • Ritu Jyoti
    • David Schubmehl
    • Michele Rosen
    • Ashish Nadkarni
    • Jevin Jensen
    • Michelle Abraham
    • Nancy Gohring
    • Snow Tempest
    • Vijay Bhagavath
    This IDC study provides a systematic assessment of technologies related to the generative AI software and systems market."Generative AI has unlocked exciting possibilities in the realm of content creation, product design, customer experienc...

    Nov 2023 | Doc #US51329523 | IDC TechScape

  • Getting Started with Generative AI — Future Enterprise Planning Guide

    $7,500.00  Purchase Getting Started with Generative AI — Future Enterprise Planning Guide

    By: 

    • Meredith Whalen
    • Daniel Saroff
    • Ritu Jyoti
    • David Schubmehl
    • Marc Strohlein
    • Philip Carter
    • Massimiliano Claps
    This IDC Tech Buyer Presentation provides tech leaders with guidance on key considerations for building value for the organization with generative artificial intelligence (GenAI). The guide outlines a path for getting started with GenAI and...

    Nov 2023 | Doc #US51320523 | Tech Buyer Presentation

  • How Edge-Native Applications Will Impact Workloads

    $7,500.00  Purchase How Edge-Native Applications Will Impact Workloads

    By: 

    • Max Pepper
    • Jennifer Cooke
    This IDC Perspective discusses "edge native" platforms and applications and analyzes how workloads at the edge will be impacted by them. Edge-native technology has recently become popular as it allows organizations to integrate multicloud a...

    Nov 2023 | Doc #US50395823 | IDC Perspective

  • Salesforce Goes All-in on AI at Dreamforce 2023

    $2,500.00  Purchase Salesforce Goes All-in on AI at Dreamforce 2023

    By: 

    • Neil Ward-Dutton
    • Giulia Carosella
    This IDC Market Note discusses some of the major announcements and takeaways from Salesforce's annual Dreamforce customer and partner event, held in San Francisco September 11–14, 2023, particularly those related to artificial intelligence ...

    Nov 2023 | Doc #EUR151328923 | Market Note

  • CapitaLand Group Leverages Generative AI for Its Real Estate Investment Management and Development Businesses

    $7,500.00  Purchase CapitaLand Group Leverages Generative AI for Its Real Estate Investment Management and Development Businesses

    By:  Rakesh Patni

    This IDC Perspective examines the use of generative AI (GenAI) by the CapitaLand Group (CapitaLand) and how it has successfully implemented it in its business. CapitaLand is one of Asia's largest diversified real estate groups. Based in Sin...

    Nov 2023 | Doc #AP51316923 | IDC Perspective

  • GenAI in Action: TCG Lifesciences Envisions to Drive Productivity of R&D Team Through GenAI-Led Knowledge Management

    $7,500.00  Purchase GenAI in Action: TCG Lifesciences Envisions to Drive Productivity of R&D Team Through GenAI-Led Knowledge Management

    By: 

    • Deepika Giri
    • Dr. Chris Marshall
    • Swapnil Shende
    • Sandeep Sharma
    This IDC Perspective examines the adoption level of generative AI (GenAI) technologies in TCG Lifesciences Pvt. Limited (TCGLS). The document's objective is to provide enterprises with practical insights and guidance relating to GenAI solut...

    Nov 2023 | Doc #AP51312323 | IDC Perspective

  • Services Path 2023: Executive Summary Report

    $45,000.00  Purchase Services Path 2023: Executive Summary Report

    By: 

    • Eric Newmark
    • David Tapper
    • Nadia Ballard
    • Gard Little
    • Jason Bremner
    • Mukesh Dialani
    • Alison Close
    • Sam Halwani
    • Zachary Chertok
    • Jennifer Hamel
    • Erin Hichman
    • Nishant Bansal
    • Abhishek Mukherjee
    • Douglas Hayward
    • Brian Wood
    • Alicia Mokwa
    • Bill Latshaw
    • Peter Marston
    • Dan Versace
    This IDC Market Presentation provides an executive summary of the worldwide findings from IDC's Service Path 2023 Survey. Services Path provides comprehensive data and guidance on the mind and journey of services buyers, for professional se...

    Nov 2023 | Doc #US49612723 | Market Presentation


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