Snow Tempest
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The PagerDuty on Tour event series promotes new PagerDuty features and customer stories that highlight the benefits of using automation and AI in incident management and other areas of technology service and operations management. The prese...
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ManageEngine, a division of Zoho Corporation, has launched a new SaaS Manager Plus product. The new application is designed to help organizations manage their licenses and spending for software as a service (SaaS) as SaaS adoption continues...
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Ivanti presented the 2024 Ivanti Solutions Summit held April 9–11, 2024, in Grapevine, Texas. The company offered a vision of "Everywhere Work" and presented additions to its products and solutions designed to enable automated, device-centr...
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This IDC Market Note discusses Atlassian's Team '24 conference that highlighted the company's mission to enhance team potential across enterprises with an AI-powered "system of work," introducing new and updated features. This IDC Market No...
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This IDC Perspective delves into enhancing problem management practices through strategic improvements in people, processes, and technology, aiming to boost technology performance and customer experience. It offers actionable recommendation...
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This IDC Market Presentation explores recent IDC research on commonalities in success measures for the DevOps, SRE, and IT asset management practices, how they show alignment around profit and revenue goals, and what that means for IT servi...
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IDC TechBrief: AI-Powered Virtual Agents for IT Service Management
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Leadership for Security in IT Service and Asset Management
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Market Analysis Perspective: Worldwide IT Service Management Software, 2024
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