Snow Tempest
-
Freshworks has completed its acquisition of Device42, planning to add Device42's features for discovery and dependency mapping of both cloud and on-premises technology assets to its existing suite of IT service management, customer service ...
-
The PagerDuty on Tour event series promotes new PagerDuty features and customer stories that highlight the benefits of using automation and AI in incident management and other areas of technology service and operations management. The prese...
-
ManageEngine, a division of Zoho Corporation, has launched a new SaaS Manager Plus product. The new application is designed to help organizations manage their licenses and spending for software as a service (SaaS) as SaaS adoption continues...
-
This IDC Perspective presents IT service management (ITSM) and IT asset management (ITAM) suggestions intended to help improve ITSM and ITAM support of cybersecurity while effectively managing changes, incidents, and problems that can affec...
-
This IDC Market Analysis Perspective delivers a concise current-state view of the IT service management software market and insight into the impact of future trends. It presents the competitive landscape, buyer perspectives, a future view o...
-
The IDC Market Perspective discusses ServiceNow's Knowledge 2024 conference, held in Las Vegas, that showcased ServiceNow's advancements in AI integration across various business domains, emphasizing automation and AI-enhanced workflows. Ke...
-
IDC MarketScape: Worldwide IT Service Management 2024 Vendor Assessment
-
IDC PlanScape: ITSM Implementation for Business Transformation
-
IDC PlanScape: IT Service Management Considerations for SMBs
More results for Planned Research