target audience: TECH SUPPLIER  Publication date: Nov 2023 - Document type: Market Note - Doc  Document number: # EUR151328923

Salesforce Goes All-in on AI at Dreamforce 2023

By: 

  • Neil Ward-Dutton Loading
  • Giulia Carosella Loading

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Abstract


This IDC Market Note discusses some of the major announcements and takeaways from Salesforce's annual Dreamforce customer and partner event, held in San Francisco September 11–14, 2023, particularly those related to artificial intelligence innovations and improvements as well as Salesforce's broader platform positioning.



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