IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By: 

    • Filippo Battaini Loading
    • Margot Juros Loading
    • Aaron Press Loading
    This IDC MarketScape provides an assessment of principal retail online payment platform software solutions and discusses what criteria are most important for companies to consider when selecting a vendor."Seamless payment integration is par...
  • By:  Dorothy Creamer Loading

    This IDC Tech Buyer Presentation highlights the rise of generative AI (GenAI) usage in hospitality, dining, and travel industries. IDC believes that the transition to AI everywhere will see the emergence of a range of new GenAI-driven use c...
  • By: 

    • Filippo Battaini Loading
    • Ananda Chakravarty Loading
    • Leslie Hand Loading
    • Margot Juros Loading
    • Anne Paris
    • Jordan K. Speer Loading
    • Ornella Urso Loading
    This IDC Tech Buyer Presentation highlights generative AI (GenAI) use case examples for the retail industry. The presentation focuses on five key aspects of retail business including experiential operations; merchandising and planning; omni...
  • By: 

    • Alex Holtz Loading
    • Leslie Hand Loading
    • Roger Beharry Lall Loading
    This IDC Tech Buyer Presentation provides a generative AI (GenAI) use case taxonomy for the media and entertainment (M&E) industry.Many organizations are testing and exploring the impact of GenAI on the art and science of practicing med...
  • By:  Margot Juros Loading

    This IDC Tech Buyer Survey Spotlight discusses drivers behind the increasing adoption of secure access service edge (SASE) solutions by retailers amid a more challenging cyberthreat environment and the key benefits retailers are seeing from...
  • By:  Alex Holtz Loading

    This IDC Perspective details NAB 2024 insights and observations. At NAB 2024, The International Trade Association for Broadcast and Media (IABM) presented an industry update. The key highlights included a focus on profitability, consolidati...
  • By: 

    • Filippo Battaini Loading
    • Cristiano Quattrini Loading
    This Market Presentation provides an Industry Analysis Perspective report, which is designed to provide technology companies' sales, marketers, as well as product and channel managers with foundational insight into the worldwide retail appa...
  • By: 

    • Leslie Hand Loading
    • Anne Paris
    This IDC Perspective highlights the urgent need for technology strategies that attract and retain employees and that automate routine tasks to free up associates to provide better customer service. Retailers face challenges from uncertain m...
  • By: 

    • Laurie Buczek Loading
    • Lavanya Jindal
    • Michelle Morgan Loading
    • Lou Reinemann Loading
    • Ornella Urso Loading
    • Marci Maddox Loading
    This IDC Web Conference examines the next phase of digital business transition toward AI everywhere that will focus on delivering quantifiable business impact from ongoing AI investments. This will play out in the creation of compelling exp...
  • By:  Alex Holtz Loading

    The IDC Market Glance of digital ecosystem categories and applications for media and entertainment (M&E) identifies the cloud-based platform hierarchy and definitions by infrastructure as a service (IaaS), platform as a service (PaaS), ...

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