IDC Retail Insights Team
New Research
This IDC Market Glance presents a high-level overview of vendors that enable retail transactions/payments across store, ecommerce, and mobile channels as well as for omni-channel commerce applications, such as BOPIS/click and collect, curbs...
This IDC Tech Buyer Presentation analyzes retailers' approach to generative AI (GenAI) investments for customer experience (CX). It outlines current and projected investments in GenAI experimentation and implementation in CX initiatives, th...
This IDC Tech Buyer Presentation provides a view into IDC Retail Insights' store "super platform" concept, a modernized technology platform for the omni-channel store that allows retailers to become more agile and able to innovate faster in...
This IDC PlanScape explores the diverse functionalities, distinctive characteristics, and profound impact of online payment platforms on retail businesses, elucidating their pivotal role in shaping the modern commerce landscape."The online ...
This IDC Market Presentation aims to provide technology suppliers with an overview of the key business trends shaping the Americas Food, Grocery, and Convenience Stores/Fast Moving Consumer Goods (FMCG) retail industry in 2024. The key tren...
This IDC Perspective discusses the key trends and advancements in retail technology identified at NRF's Big Show 2024. It highlights the increasing approachability of store digitization; the importance of real-time inventory awareness; the ...
This IDC PlanScape provides business and technology leaders with the latest information on the rapidly evolving generative AI foundation model and artificial intelligence platform technologies. The content describes the importance of these ...
This IDC Perspective highlights the key takeaways from the National Retail Federation (NRF) Big Show 2024 focused on the strategic importance of modernized digital infrastructure technologies in overcoming key challenges that retailers face...
This IDC Perspective discusses the pervasive role of AI in the hospitality and travel industry, as observed at the NRF 2024. It highlights three key lessons drawing from major themes in the Oscar-winning movie, "Everything Everywhere All at...
This IDC Tech Buyer Survey Spotlight discusses retailer plans to increase investment in modernized infrastructure technologies, including cloud, edge, and networking, to better support key priorities of becoming more data driven; delivering...
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