IDC Retail Insights Team
New Research
This IDC Innovators profiles FarEye, Bringg, Milkman Technologies, and Stor.ai, four innovative technology vendors that leverage AI to help retailers enhance order management, fulfillment, and last-mile delivery."The importance of order man...
This IDC study helps retail decision makers identify and navigate the areas of the retail ecosystem that are being digitally transformed as retailers adopt new processes and technologies to underpin organizational change. This annual study ...
This IDC Survey Spotlight examines worldwide media company plans for transitioning to the cloud. In the media industry's transition to cloud services there has been a lot of trial and error including speculation regarding where media compan...
This IDC Survey Spotlight focuses on how key challenges facing hotels and restaurants are driving IT investments, particularly around managed services. With objectives focusing on driving profits and identifying new avenues for revenue mone...
This IDC PlanScape focuses on the technology that can enable effective and efficient omni-channel fulfillment to deliver on customer promises while maintaining retailer profitability. "Most retailers still face hurdles in progressing to the...
This IDC Market Perspective discusses some of the key points presented by AWS during its EMEA Analyst Forum held in London in June. The company said its customers are continuing to experience significant returns when moving to cloud, despit...
This IDC study describes the most prominent use cases that are being digitally transformed in the hospitality industry. Hospitality organizations can use this document as a guide as they define what and how they will plan for change, innova...
This IDC Market Presentation explores the characteristics and capabilities of customer data platforms (CDP) and customer relationship management (CRM) platforms in the retail sector.While both platforms aim at the collection, management, an...
本IDC研究系统评估了实现全面数字化门店所需的零售运营技术。IDC TechScape模型专门用来研究新兴颠覆性技术的采用进度、主流技术买家与当前行业最佳实践的契合度以及有望为选择采用此类颠覆技术的企业提供运营优势的支持性技术。"全面数字化门店，既能让客户享受到与网购一样的便利、个性化和多样选择，也能让零售商获得与电子商务同等水平的数据和分析。零售商正在快速变革，以满足客户在购物渠道、时间和方式方面的需求。零售商面临的挑战是，构建一个模块化框架，在新技术出现时可以快速集成，同...
Oracle is evolving into a service-focused technology provider in tandem with the evolution of its retail platform, which unifies data, applications, and AI across a single platform built on Oracle OS in the cloud. Applications use one sourc...
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