IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Anne Paris

Research Manager, Worldwide Retail Experiential Operations Strategies

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Manager, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By: 

    • Ananda Chakravarty Loading
    • Roger Beharry Lall Loading
    On March 7, 2023, Criteo announced its acquisition of Brandcrush, a small Australia-based company that modernizes the purchasing process for various retail-related media channels including in-store media, out-of-store media, and online bran...
  • By:  Margot Juros Loading

    This IDC Perspective highlights some of the top takeaways on the digital infrastructure areas that garnered great attention and interest from retailers at NRF 2023. NRF 2023 showcased a range of new solutions intended to reduce friction acr...
  • By: 

    • Margot Juros Loading
    • Ornella Urso Loading
    Fujitsu's voluntary public takeover bid for the acquisition of GK Software is a major step in the overall company's Uvance strategy to accelerate the company's digital transformation offerings worldwide. GK Software brings to the proposed t...
  • By:  Dorothy Creamer Loading

    This IDC Perspective discusses key takeaways from NRF 2023. With a welcome fervor for innovation also comes concerns that the pace of technological advancements will be too great for brands. Throughout the conversations and presentations at...
  • By:  Margot Juros Loading

    This IDC study assesses the capabilities and strategies of enterprise POS software solution providers that have a significant presence in the midsize apparel/softlines retail segment. A key component of the evaluation is how IT buyers perce...
  • By:  Jordan K. Speer Loading

    This IDC Perspective details how supply chain constraints, labor shortages, shifts in consumer demand, increasingly high costs of fulfillment, and rising macroeconomic concerns (around inflation, geopolitics, energy consumption, and environ...
  • By: 

    • Leslie Hand Loading
    • Anne Paris Loading
    This IDC Perspective discusses how, despite an anticipated recession and continued disruption from global events, retailers and vendors came to the 2023 NRF Big Show ready to celebrate the ways that technology has transformed retail since 2...
  • By: 

    • Ornella Urso Loading
    • Sofia Poggi Loading
    This IDC Market Presentation provides an overview of industry priorities, use cases, and technologies that are shaping retailers' and brands' augmented customer experience in the context of general turmoil surrounding virtual/immersive worl...
  • By:  Ananda Chakravarty Loading

    This IDC Perspective covers the direction of intelligent retail at NRF 2023: Retail's Big Show has been a staple fixture in the retail market every year. In the past few years, artificial intelligence (AI) has become a noticeable feature at...
  • By: 

    • Margot Juros Loading
    • Aaron Press Loading
    This IDC Perspective discusses key takeaways from NRF 2023 on payments transformation in retail. NRF 2023 highlighted the impact of the growing strategic importance of omni-channel payments in retail point of sale (POS) with both payment an...

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