IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By:  Margot Juros Loading

    This IDC Survey Spotlight discusses increasing use of edge in retail and priority areas for new edge deployments. Edge usage in retail continues its rapid growth, a strong acknowledgement of the benefits of moving computing closer to the da...
  • By:  Jordan K. Speer Loading

    This IDC Perspective focuses on PTC FlexPLM in retail and CPG industries in which speed is crucial to enable retailers and brands to design and produce as close to market as possible. In May, PTC LiveWorx reconvened in person for the first ...
  • By: 

    • Cristiano Quattrini
    • Filippo Battaini Loading
    This IDC Market Presentation serves as our Industry Buyers Handbook, which aims to help technology vendors understand what drives buyers within the European retail industry in their technology purchasing decisions. Vendors can use this hand...
  • By:  Alex Holtz Loading

    This IDC Survey Spotlight examines which worldwide public cloud service providers should media and entertainment (M&E) companies use to host their applications. In the media industry's transition to cloud services, there are several via...
  • By:  Jordan K. Speer Loading

    This IDC Perspective discusses order management's role in creating a positive omni-channel experience. To transform order management to create satisfactory outcomes for all stakeholders across the shopping journey, retailers must first anal...
  • By:  Margot Juros Loading

    This IDC Market Presentation highlights the key retail findings regarding expected benefits for cloud and priority vendor selection criteria from IDC's 2023 Worldwide Industry CloudPath Survey. This Market Presentation takes a deeper look a...
  • By:  Dorothy Creamer Loading

    This IDC Market Note evaluates the Tata Consulting Services (TCS) Analyst Day that took place in Boston on June 13, 2023. This document examines how TCS is applying its broader corporate strategy and vision to enable digital-first capabilit...
  • By:  Margot Juros Loading

    This IDC Market Presentation highlights the key retail findings regarding cloud investment and adoption from IDC's 2023 Worldwide Industry CloudPath Survey. This IDC Market Presentation takes a deeper look at the key drivers for and the ben...
  • By:  Alex Holtz Loading

    This IDC Perspective discusses the media and entertainment generative artificial intelligence use case update. Industry generative AI innovators such as Google Cloud, Veritone, and Genpact are just a few of the many creative ventures advanc...
  • By: 

    • Leslie Hand Loading
    • Filippo Battaini Loading
    • Ananda Chakravarty Loading
    • Ornella Urso Loading
    • Margot Juros Loading
    • Sofia Poggi
    • Jordan K. Speer Loading
    • Anne Paris
    This IDC study helps retail decision makers identify and navigate the areas of the retail ecosystem that are being digitally transformed as retailers adopt new processes and technologies to underpin organizational change. This annual study ...

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