IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Anne Paris

Research Manager, Worldwide Retail Experiential Operations Strategies

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Manager, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By: 

    • Filippo Battaini Loading
    • Sofia Poggi Loading
    This IDC Tech Buyer Presentation provides an overview of key business drivers, priorities, and major investment areas in the retail industry. It highlights the need for retailers to shift focus from the front end to the back end when it com...
  • By:  Dorothy Creamer Loading

    This IDC Survey Spotlight explores what workloads hospitality and travel organizations are prioritizing for deploying at the edge. The data from IDC's Worldwide Industry CloudPath Survey indicates that hospitality and travel organizations r...
  • By: 

    • Ornella Urso Loading
    • Sofia Poggi Loading
    This IDC Market Presentation provides an overview of the current and prospective applications of Web 3 and generative AI in the retail industry, identifying retailers' and customers' expectations, adjacent technologies adoption, as well as ...
  • By: 

    • Ornella Urso Loading
    • Sofia Poggi Loading
    • Cristiano Quattrini
    • Filippo Battaini Loading
    This IDC MarketScape assesses the capabilities and strategies of enterprise software vendors in serving the needs of retail companies worldwide across industry segments. Vendors were evaluated according to their successes in designing, deve...
  • By:  Leslie Hand Loading

    This IDC Market Presentation features recent retail IT budget shifts and investment priorities. Timely topics covered include the projects that must be completed now and those that may slow down until the disruptive force of the macroeconom...
  • By:  Ananda Chakravarty Loading

    This IDC Market Note covers the recent SAS Institute Insider Intelligence 2023 event held at the SAS campus situated in Cary, North Carolina, in March 2023. The SAS Institute continues to drive analytics and artificial intelligence (AI). Re...
  • By:  Jordan K. Speer Loading

    This IDC Perspective highlights the top 5 supply chain takeaways of the 2023 NRF Big Show that address the role of the broader supply chain in supporting an engaging customer experience that is beneficial for both consumers and retailers. P...
  • By: 

    • Cristiano Quattrini
    • Ornella Urso Loading
    • Sofia Poggi Loading
    • Filippo Battaini Loading
    This IDC Perspective proposes additional models and approaches to retail companies in defining and managing internal processes throughout the entire retail value chain. As operational efficiency is a relevant priority and challenge for reta...
  • By:  Ananda Chakravarty Loading

    This IDC Perspective puts the essential function of demand forecasting on display because it is the foundation for the basic role of retail merchandising. The value of demand forecasting has been growing dramatically across the past few yea...
  • By: 

    • Ornella Urso Loading
    • Sofia Poggi Loading
    This IDC Survey Spotlight examines retailers' investment focus in HR and finance, highlighting the growing importance of employee experience (EX) as a key use case and technology investment. Based on results from IDC's Global Retail Operati...

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