IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By: 

    • Leslie Hand Loading
    • Anne Paris
    This IDC Innovators document profiles five emerging vendors that offer computer vision AI solutions for automated checkout and self-checkout in stores. Computer vision at checkout can take many forms, including automated checkout with no sc...
  • By: 

    • Leslie Hand Loading
    • Anne Paris
    This IDC TechBrief examines the benefits, risks, success factors, adoption rate, and required investment for retailers considering implementing a workforce engagement platform for their frontline staff as part of their strategy to digitize ...
  • By: 

    • Sofia Poggi
    • Ornella Urso Loading
    This IDC Innovators study profiles METAV.RS, Emperia, and Arianee — innovative technology vendors that leverage immersive technologies such as NFT, AR/VR, metaverse, and 3D modeling to transform retail spaces with new interactive experience...
  • By:  Ananda Chakravarty Loading

    This IDC Perspective provides insights on how to think about generative AI (GenAI) in the context of ROI and today's business environment, but it will not give you details on what the return on investment (ROI) for generative AI is. GenAI h...
  • By:  Ananda Chakravarty Loading

    This IDC PeerScape helps retail operational leaders consider the implications of what GenAI can offer them, especially as best practices have yet to be formed. We examine the importance of a data infrastructure and hear from peers in the in...
  • By: 

    • Erica Spinoni Loading
    • Joe Dignan Loading
    • Remi Letemple Loading
    • Silvia Piai Loading
    • Sofia Poggi
    • John Snow Loading
    • Jordan K. Speer Loading
    This IDC Market Perspective summarizes key announcements during 3DS Industry Analyst Days 2023, held on May 31 and June 1, 2023, at the Dassault Systèmes headquarters in Paris. At the event, Dassault Systèmes executives presented the compan...
  • By: 

    • Filippo Battaini Loading
    • Sofia Poggi
    • Ornella Urso Loading
    This IDC Market Presentation looks at the status of ecommerce retail businesses in 2023, in view of ecommerce retailers operating in a sophisticated, fast-growth market. It provides an overview of the importance of digital commerce in today...
  • By: 

    • Filippo Battaini Loading
    • Cristiano Quattrini
    • Nigel Wallis Loading
    • Ayush Narain
    This IDC Market Presentation provides an Industry Analysis Perspective report designed to provide technology companies' sales, marketers, as well as product and channel managers with foundational insight into the worldwide retail industry i...
  • By: 

    • Filippo Battaini Loading
    • Cristiano Quattrini
    This IDC Market Presentation provides an Industry Analysis Perspective report designed to provide technology sellers' sales, marketers, as well as product and channel managers with foundational insight into the retail industry in Europe in ...
  • By: 

    • Ornella Urso Loading
    • Leslie Hand Loading
    • Filippo Battaini Loading
    • Sofia Poggi
    • Jordan K. Speer Loading
    • Ananda Chakravarty Loading
    • Margot Juros Loading
    • Dorothy Creamer Loading
    • Anne Paris
    • Cristiano Quattrini
    This IDC Market Presentation summarizes key findings gathered from IDC's 2023 Global Retail Survey on digital or technology-enabled initiatives across all retail business functions, products, and services. This survey polled 840 retailers a...

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