IDC Retail Insights Team
New Research
This IDC study discusses our top 10 predictions for worldwide hospitality, dining, and travel for 2024."Hospitality, dining, and travel has experienced rapid return of demand while grappling with unforeseen — and some seen before — challeng...
This IDC study provides IDC's top 10 predictions for future of industry ecosystems."The move to more open, extended, pan-industry ecosystems is the next phase of digital transformation. Organizations continue to recognize that innovation is...
This IDC study provides IDC's top 10 predictions for the retail industry in 2024.Leslie Hand, group vice president, IDC Retail and Financial Insights, emphasized, "Retailers are not investing in small step changes to their portfolios — they...
This IDC TechBrief provides IT leaders and customer experience (CX) lines of business with an executive snapshot of customer data platform (CDP) technology, offering basic working knowledge of the concept, urgency of retailers' investments,...
This IDC Tech Buyer Presentation presented at the October 18, 2023, Retail Leadership Conference offers IDC Retail Insights Group Vice President Leslie Hand's current (October 2023) take on how retailers should think about their strategic t...
This IDC Survey Spotlight shows the status of adoption of different types of commerce platform architectures: monolithic/full stack, composable front end and monolithic back end (hybrid), and fully headless and modular. Based on results fro...
This IDC Perspective recaps key insights from the IDC Retail Xchange 2023, held in Amsterdam on September 18 and 19, 2023. During the event, executives from top retail, consumer packaged goods (CPG), and technology companies shared actionab...
This IDC TechBrief provides business leaders and IT managers with an executive snapshot of robotic process automation (RPA) and its role in hospitality and travel. This document provides an overview of how RPA can be applied within an organ...
This IDC Market Presentation serves as our Industry Buyers Handbook, which aims to help technology vendors understand what drives buyers within the worldwide retail industry in their technology purchasing decisions. Vendors can use this han...
This IDC Market Perspective highlights major announcements made at Google Cloud Next held in San Francisco on August 29–31, 2023, with a focus on how they will impact the following industries — education, financial services, government, hea...
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