IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By:  Dorothy Creamer Loading

    This IDC study discusses our top 10 predictions for worldwide hospitality, dining, and travel for 2024."Hospitality, dining, and travel has experienced rapid return of demand while grappling with unforeseen — and some seen before — challeng...
  • By: 

    • Jeffrey Hojlo Loading
    • Massimiliano Claps Loading
    • Shari Lava Loading
    • Anielle Guedes
    • Stephanie Krishnan Loading
    • Lynne Dunbrack Loading
    • Jerry Silva Loading
    • Leslie Hand Loading
    This IDC study provides IDC's top 10 predictions for future of industry ecosystems."The move to more open, extended, pan-industry ecosystems is the next phase of digital transformation. Organizations continue to recognize that innovation is...
  • By: 

    • Filippo Battaini Loading
    • Ananda Chakravarty Loading
    • Leslie Hand Loading
    • Ornella Urso Loading
    • Margot Juros Loading
    • Sofia Poggi
    • Jordan K. Speer Loading
    • Anne Paris
    This IDC study provides IDC's top 10 predictions for the retail industry in 2024.Leslie Hand, group vice president, IDC Retail and Financial Insights, emphasized, "Retailers are not investing in small step changes to their portfolios — they...
  • By:  Ornella Urso Loading

    This IDC TechBrief provides IT leaders and customer experience (CX) lines of business with an executive snapshot of customer data platform (CDP) technology, offering basic working knowledge of the concept, urgency of retailers' investments,...
  • By: 

    • Leslie Hand Loading
    • Anne Paris
    This IDC Tech Buyer Presentation presented at the October 18, 2023, Retail Leadership Conference offers IDC Retail Insights Group Vice President Leslie Hand's current (October 2023) take on how retailers should think about their strategic t...
  • By:  Filippo Battaini Loading

    This IDC Survey Spotlight shows the status of adoption of different types of commerce platform architectures: monolithic/full stack, composable front end and monolithic back end (hybrid), and fully headless and modular. Based on results fro...
  • By: 

    • Roberta Bigliani Loading
    • Ornella Urso Loading
    • Sofia Poggi
    • Filippo Battaini Loading
    • Cristiano Quattrini
    This IDC Perspective recaps key insights from the IDC Retail Xchange 2023, held in Amsterdam on September 18 and 19, 2023. During the event, executives from top retail, consumer packaged goods (CPG), and technology companies shared actionab...
  • By:  Dorothy Creamer Loading

    This IDC TechBrief provides business leaders and IT managers with an executive snapshot of robotic process automation (RPA) and its role in hospitality and travel. This document provides an overview of how RPA can be applied within an organ...
  • By: 

    • Cristiano Quattrini
    • Filippo Battaini Loading
    This IDC Market Presentation serves as our Industry Buyers Handbook, which aims to help technology vendors understand what drives buyers within the worldwide retail industry in their technology purchasing decisions. Vendors can use this han...
  • By: 

    • Lynne Dunbrack Loading
    • Leslie Hand Loading
    • Matthew Leger Loading
    • Sandeep Mukunda Loading
    • Jerry Silva Loading
    This IDC Market Perspective highlights major announcements made at Google Cloud Next held in San Francisco on August 29–31, 2023, with a focus on how they will impact the following industries — education, financial services, government, hea...

  • «First | ‹Previous | 141 to 150 of 263 results | Next› | Last»