target audience: TECH BUYER Publication date: Oct 2023 - Document type: IDC FutureScape - Doc Document number: # US51280023
IDC FutureScape: Worldwide Retail 2024 Predictions
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Abstract
This IDC study provides IDC's top 10 predictions for the retail industry in 2024.
Leslie Hand, group vice president, IDC Retail and Financial Insights, emphasized, "Retailers are not investing in small step changes to their portfolios — they are digitally transforming and investing in the massive scale and speed of digital, cloud-based, connected, AI-driven, and sensor-driven automation. We are in the middle of a customer-led, technology-enabled revolution in retail."