IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Senior Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Director, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By: 

    • Filippo Battaini Loading
    • Ornella Urso Loading
    • Sofia Poggi
    This IDC Market Presentation is based on the key findings from IDC Retail Insights' Global Retail Survey, 2023, which surveyed 840 retailers across 18 geographies worldwide. Retailers operate in an increasingly complex omni-channel environm...
  • By: 

    • Cristiano Quattrini
    • Filippo Battaini Loading
    This IDC Market Presentation provides an Industry Conversation Handbook, which is designed to equip sales professionals with basic information concerning the retail industry to contact buyers with confidence. It provides a framework to spar...
  • By:  Ananda Chakravarty Loading

    This IDC study provides an assessment of the technologies in terms of their current evolution and technology tracks that are used to establish, understand, and engage with retail data, metrics, and analytics. This includes an overview of co...
  • By: 

    • Ornella Urso Loading
    • Filippo Battaini Loading
    This IDC Perspective analyzes how leading U.K.-based multicategory online retailer and flexible payments provider The Very Group conceived a data framework, the DNA, to leverage data for business improvement and continuous transformation. T...
  • By: 

    • Ornella Urso Loading
    • Cristiano Quattrini
    This IDC PeerScape explores how the rise of livestream shopping in the retail sector can profoundly impact consumer experience."Livestream shopping does not just sell products; it clearly represents a valuable step of the omni-channel and c...
  • By: 

    • Leslie Hand Loading
    • Anne Paris
    This IDC Survey Spotlight looks at data from IDC's 2023 Global Retail Operations Survey to determine which technology strategies retailers are using, by subvertical, to mitigate their most pressing pain points and store operations challenge...
  • By:  Margot Juros Loading

    This IDC Market Presentation highlights key findings and insights regarding a noticeable shift by retailers in their approach to digital infrastructure, including cloud, edge, and network connectivity, with new investments and rethinking of...
  • By: 

    • Aaron Press Loading
    • Maria Adele Di Comite Loading
    • Heather Hershey Loading
    • Margot Juros Loading
    • Raymond Pucci Loading
    • Tom Zink Loading
    • Dr. Ashish Kakar Loading
    This IDC study presents 10 predictions relevant to the payments industry. Each prediction is shaped by a common set of key drivers and provides a planning tool for technology leaders and their line-of-business (LOB) counterparts to use in t...
  • By: 

    • Eric Thompson Loading
    • Simon Ellis Loading
    • Roderick Gaines
    • Travis Eide Loading
    • Jordan K. Speer Loading
    • Aly Pinder Loading
    This IDC study provides companies across all industries with the top 10 predictions and underlying drivers that we expect to impact IT investments in supply chains in 2024 and beyond. Technology leaders and their counterparts in the line-of...
  • By: 

    • Filippo Battaini Loading
    • Ananda Chakravarty Loading
    • Leslie Hand Loading
    • Ornella Urso Loading
    • Margot Juros Loading
    • Sofia Poggi
    • Jordan K. Speer Loading
    • Anne Paris
    This IDC study provides IDC's top 10 predictions for the retail industry in 2024.Leslie Hand, group vice president, IDC Retail and Financial Insights, emphasized, "Retailers are not investing in small step changes to their portfolios — they...

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