target audience: TECH BUYER Publication date: Oct 2023 - Document type: Tech Buyer Presentation - Doc Document number: # US51291423
The Intelligent Store — How the Industry Is Investing in Technology to Improve the Economics of the Store
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Abstract
This IDC Tech Buyer Presentation presented at the October 18, 2023, Retail Leadership Conference offers IDC Retail Insights Group Vice President Leslie Hand's current (October 2023) take on how retailers should think about their strategic technology investments for the store. New data from IDC's latest Global Retail Operations Survey demonstrates that retailers are ramping up for more aggressive investments in infrastructure, mobile first, and workforce engagement to combat ongoing challenges in connectivity, world economic trends, and changing customer demands.