Enterprise Applications and Digital Commerce Team

Mickey North Rizza

Group Vice-President, Enterprise Software

Kevin Permenter

Research Director, Financial Applications

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

New Research


  • By:  Kevin Permenter Loading

    This IDC Tech Buyer Presentation discusses why, as uncertainty continues to reign, many businesses are turning their transformation efforts and resources toward accounts receivable (AR). In this document, we will outline the forces reshapin...
  • By:  Mickey North Rizza Loading

    This IDC Tech Buyer Presentation presents a buyer's guide to selecting a digital commerce platform. Selecting a digital commerce platform requires a strategy, a plan, and an investment. While this sounds easy, buyers must also invest in res...
  • By:  Kevin Permenter Loading

    This IDC Tech Buyer Presentation explores the top 5 reasons to modernize/digitize/transform your accounts payable (AP) processes.As uncertainty continues to reign, many businesses are turning their transformation efforts and resources towar...
  • By: 

    • Ryan O’Leary Loading
    • Mickey North Rizza Loading
    This IDC study represents a vendor assessment of providers offering contract life-cycle management software for corporate legal through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that...
  • By: 

    • Katie Evans Loading
    • Jason Blackwell Loading
    • Jason Bremner Loading
    • Simone De Bruin
    • Shawn Fitzgerald
    • Daniel-Zoe Jimenez Loading
    • Takashi Manabe Loading
    This IDC study provides top 10 predictions for small and medium-sized businesses (SMBs) in 2022."One way SMBs are looking to grow, contain costs, and enhance productivity is by looking to digital technologies to increase awareness, reach, r...
  • By: 

    • Dave McCarthy Loading
    • Al Gillen
    • Phil Goodwin Loading
    • Rob Brothers Loading
    • Jennifer Cooke Loading
    • Peter Rutten Loading
    • Andrew Smith
    • Lara Greden Loading
    • Chris Kanaracus Loading
    • Mickey North Rizza Loading
    • Natalya Yezhkova Loading
    This IDC study provides IDC's top 10 predictions for cloud for 2022 and beyond."Cloud is now firmly established as an essential element of a digital-first strategy," said Dave McCarthy, vice president, Cloud and Edge Infrastructure Services...
  • By: 

    • Jan Burian Loading
    • Simon Ellis Loading
    • Jordan K. Speer Loading
    • Alison Close Loading
    • Mickey North Rizza Loading
    • Aly Pinder Loading
    • Stephanie Krishnan Loading
    This IDC study provides manufacturers and retailers with the top 10 predictions and underlying drivers that we expect will impact IT investments in the supply chain in 2022 and beyond. Technology leaders and their counterparts in the line-o...
  • By: 

    • Alan Webber Loading
    • Gerry Brown
    • Laurie Buczek Loading
    • Lawrence Cheok Loading
    • Marc DeCastro Loading
    • Leslie Hand Loading
    • Jordan Jewell
    • Daniel-Zoe Jimenez Loading
    • Wayne Kurtzman Loading
    • Marci Maddox Loading
    • Tom Mainelli Loading
    • Takashi Manabe Loading
    • David Myhrer
    • Saki Ohta Loading
    • Sudhir Rajagopal Loading
    • David Wallace
    • Mary Wardley Loading
    • Karsten Weide
    • Adam Wright Loading
    This IDC study explores the future impact that technology will have on customer experience and the engagement between brand and customer.According to Alan Webber, program vice president, Customer Experience Applications at IDC, "COVID-19 ca...
  • By: 

    • Nancy Gohring Loading
    • Al Gillen
    • Mickey North Rizza Loading
    • Gina Smith, PhD Loading
    • Kevin Permenter Loading
    • John O'Brien
    • George Mironescu Loading
    • Jim Mercer Loading
    • Peter Marston Loading
    • Gard Little Loading
    • Chris Zhang Loading
    • Linus Lai Loading
    • Lara Greden Loading
    • Arnal Dayaratna Loading
    • Gary Chen Loading
    • Juliana Beauvais
    • Melinda-Carol Ballou Loading
    • Lizzie Li Loading
    • Jennifer Thomson Loading
    • Mark Thomason Loading
    This IDC study presents IDC's top 10 predictions for the future of digital innovation for 2022 and beyond. "One notable impact of the COVID-19 pandemic is that many enterprises now recognize that their ability to build innovative digital pr...
  • By: 

    • Jeffrey Hojlo Loading
    • Robert Parker Loading
    • Christopher Holmes
    • Roberta Bigliani Loading
    • Nadia Ballard Loading
    • Eric Newmark Loading
    • Ruthbea Yesner Loading
    • Massimiliano Claps Loading
    • Lynne Dunbrack Loading
    • Lynne Schneider Loading
    • Leslie Hand Loading
    • Matt Arcaro Loading
    This IDC study presents the top 10 predictions for the future of industry ecosystems for the next five years."Extending and opening innovation, collaboration, and operation with partners inside and outside any given industry have become a c...

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