Artificial Intelligence and Automation Team

Surjyadeb Goswami

Research Director

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Andrew Gens

Research Analyst, AI Software

Nina Turner

Research Director, Semiconductor Technology Supply Chain Intelligence; Enabling Technologies: AI and Automotive Semiconductors

Madhumitha Sathish

Research Manager, High Performance Computing

Heather West, PhD

Research Manager, Performance Intensive Computing, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Shari Lava

Senior Director, AI and Automation

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Neil Ward-Dutton

VP Automation, AI & Analytics Europe

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Peter Rutten

Research Vice-President, Performance Intensive Computing, Worldwide Infrastructure Research

Yanxia Lu

Research Director

Nobuko Iisaka

Research Manager, Software & Services, Research, IDC Japan

Anne Cheng

Research Manager

Rakesh Patni

Associate Research Director

New Research


  • By:  Jennifer Cooke Loading

  • By: 

    • Mickey North Rizza Loading
    • Eric Newmark Loading
    • Holly Muscolino Loading
    • Simon Ellis Loading
    • Bo Lykkegaard Loading
    • Daniel-Zoe Jimenez Loading
    • Amy Loomis, Ph.D. Loading
    • Maureen Fleming Loading
    • Wayne Kurtzman Loading
    • Zachary Chertok Loading
    • Edyta Kosowska Loading
    • Amy Machado Loading
    This IDC Market Perspective provides a forward-looking view on the impact GenAI will have on enterprise software market revenue, as well as its effect on pricing, talent optimization, and corporate operating costs. These developments will b...
  • By:  Jennifer Hamel Loading

    This IDC Survey Spotlight looks at expectations for the impact of AI on future spending on external services, through the lens of those organizations' current state of investment in GenAI.The findings are from IDC's Future Enterprise Resili...
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    • Olga Yashkova Loading
    • Sean Graham Loading
    • Peter Rutten Loading
    This IDC Market Note discusses how the rapid uptake of AI and GenAI leads to the increased demand for power capacity and energy consumption in datacenters. It further explores how these technologies can be used to save energy.
  • By:  Maureen Fleming Loading

    This IDC Perspective delves into agentic workflows, which promise to revolutionize work by automating knowledge work and decision-making processes. These AI-driven technologies enable organizations to enhance productivity and foster innovat...
  • By:  Hayley Sutherland Loading

    This IDC Survey Spotlight highlights the balance between informational (question-answering) and transactional (task-based) interactions.IDC conducted a worldwide survey on organizations' use of conversational AI in August 2024.
  • By:  Hayley Sutherland Loading

    This IDC Survey Spotlight highlights the top challenges organizations face in implementing, expanding the use of, or getting value from conversational AI. IDC conducted a worldwide survey on organizations' use of conversational AI in August...
  • By: 

    • Shari Lava Loading
    • Andrew Gens Loading
    This IDC Survey provides key findings on the impact of the state of AI enablement in connectivity automation as well as broad trends in connectivity automation usage and capability preferences as reported by 619 respondents to IDC's AI-Enha...
  • By: 

    • Kuba Stolarski Loading
    • Chris Drake Loading
    • Peter Rutten Loading
    • Ashish Nadkarni Loading
    This IDC Market Analysis Perspective (MAP) summarizes key demand and supply trends driving the core and edge computing platforms market, with servers being the largest segment of analysis. This MAP includes market forecast and vendor data, ...
  • By: 

    • Neil Ward-Dutton Loading
    • Elena Semenovskaia Loading
    • Ewa Zborowska Loading
    This IDC Tech Buyer Presentation provides an overview of the emerging trend of AI agents. It explains how AI agents will likely coexist with existing business automation platforms and technologies to deliver business impact in real-world us...

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