Artificial Intelligence and Automation Team

Surjyadeb Goswami

Research Director

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Andrew Gens

Research Analyst, AI Software

Nina Turner

Research Director, Semiconductor Technology Supply Chain Intelligence; Enabling Technologies: AI and Automotive Semiconductors

Madhumitha Sathish

Research Manager, High Performance Computing

Heather West, PhD

Research Manager, Performance Intensive Computing, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Shari Lava

Senior Director, AI and Automation

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Neil Ward-Dutton

VP Automation, AI & Analytics Europe

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Peter Rutten

Research Vice-President, Performance Intensive Computing, Worldwide Infrastructure Research

Yanxia Lu

Research Director

Nobuko Iisaka

Research Manager, Software & Services, Research, IDC Japan

Anne Cheng

Research Manager

Rakesh Patni

Associate Research Director

New Research


  • By: 

    • Len Li Loading
    • Anne Cheng Loading
    本报告报告归纳了生成式AI在智能营销方向的五大场景分类,并展示了不同行业的企业在生成式AI智能营销行业方面的前沿实践案例,从客户运营、客户体验、产品设计和营销获客等行业角度寻找生成式AI智能营销的落地场景以及面临的市场挑战,为行业用户提供场景化参考和实践建议。“在数字化转型的浪潮中,生成式AI已成为企业升级的关键驱动力。从虚拟角色的互动体验到设计流程的优化,再到营销体系的创新,生成式AI技术的应用不仅提升了运营效率,也为客户提供了更加个性化和沉浸式的体验。随着技术的不断进步,...
  • By:  Hayley Sutherland Loading

    This IDC Market Analysis Perspective provides insight into the current state and outlook of the search and knowledge discovery software market. “Over the past year, many companies leveraging generative AI (GenAI) scrambled to add or partner...
  • By: 

    • Neil Ward-Dutton Loading
    • Elena Semenovskaia Loading
    • Ewa Zborowska Loading
    This IDC Tech Buyer Presentation provides an overview of the emerging trend of AI agents. It explains how AI agents will likely coexist with existing business automation platforms and technologies to deliver business impact in real-world us...
  • By: 

    • Kathy Lange Loading
    • Michele Rosen Loading
    • David Schubmehl Loading
    • Deepika Giri Loading
    • Ritu Jyoti Loading
    • Rick Villars Loading
    • Jevin Jensen Loading
    • Adam Reeves Loading
    • Nancy Gohring Loading
    This IDC Tech Buyer Presentation describes a step-by-step framework for choosing a foundation model for a given generative AI (GenAI) use case. Selecting the appropriate foundation model is crucial as it will be at the heart of the GenAI ap...
  • By: 

    • Andrew Buss Loading
    • Luis Fernandes Loading
    • Jennifer Cooke Loading
    • Dave McCarthy Loading
    This IDC Market Perspective presents the framework by which IDC describes and forecasts the worldwide and European edge IT markets. This document is designed to establish a common understanding of the concepts of edge, core, and endpoints a...
  • By:  Nina Turner Loading

    This IDC Market Presentation provides an overview and definition of "Tiny AI" in the context of moving AI to the edge. It provides a summary of some of the leading Tiny AI frameworks for devices that use MCUs to frameworks that require more...
  • By:  Nobuko Iisaka Loading

    本調査レポートは、主に2024年4月から8月の直近5か月間の国内および世界のITベンダーに対して実施したIDCの独自取材とデスクトップリサーチを基に記載している。調査では、Generative AI(生成系AI:以下、GenAI)を活用する、主に国内のITベンダーが発表しているGenAI関連サービスと、国内企業のGenAIの導入状況についてリスト化を行い、分析と考察を加えている。さらにGenAIを利用して自社製品を高度化させた事例(NTTデータ数理システム)と産業特化ユースケ...
  • By:  Jennifer Hamel Loading

    This IDC Market Glance provides an overview of the enterprise intelligence services market landscape. It describes the segments and structure of the market and provides an illustrative list of participating vendors.
  • By:  Jennifer Hamel Loading

    This IDC study represents a vendor assessment of the data modernization services market through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that explain success in the data moderniz...
  • By:  Jennifer Hamel Loading

    This IDC Market Analysis Perspective discusses the current state and future outlook of the worldwide enterprise intelligence services market. This document provides insights into the role services providers play in enabling organizations to...

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