Artificial Intelligence and Automation Team
New Research
This IDC Perspective discusses how conversational AI solutions from technology suppliers are being used by government agencies, healthcare and public health organizations, nonprofits, and businesses in virtually every industry across the gl...
This IDC Perspective looks at five open source software project areas that have the potential to impact the industry broadly: SONiC, OpenTelemetry, function services, common cloud data models, and open source hardware designs."Open source h...
This IDC study provides IDC's digital transformation (DX) use case taxonomy for the IT organization as it seeks to support business strategy and success. This taxonomy is organized into eight strategic priorities that serve to define how IT...
This IDC TechBrief provides business leaders and IT with an executive snapshot of robotic process automation software, its impact on process improvement, and the value it brings to an enterprise through successful adoption. In the definitio...
This IDC Perspective outlines the benefits and challenges that enterprises face when implementing a smart assistant solution and the key factors to consider before deploying smart assistant devices in the workplace."Smart assistants are gai...
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